Laptop, Notebook, & Tablet Computer Sale on Now! Visit a Showroom For Largest Range & Stock, Expert Advice, Laptop Repairs & Service, Laptop Parts & Accessories
Pre Ordered an ASUS G751JY on the 23rd of January 2015. Laptop still hasn't arrived... it's now the 9th of April 2015.
Email correspondence ground to a halt when they blocked my email address from sending emails to sales@mln.com.au and enquiry@mln.com.au.
There was nothing harsh said in the emails, just general queries regarding the status of my order, after waiting almost 3 months for a sh ipment to arrive.
I wish the online division for MLN were as decent as the brick and mortar stores in Melbourne.
One of the reasons why I think that the laptop failed to deliver was because they advertised a price lower than what they were willing to pass as an acceptable profit margin. Lower Price for Pre-Orders to attract customers to placing a pre-order.
I feel like I was the only one to order the laptop, which meant that they would be making a loss on my sale, or the profit margin would be minimal, so it's reflected back in their customer service regarding my order.
"We're making a loss on this sale, so who cares... we're better off if he asks for a refund"
Which I did ask for... but that's when they blocked my email address to prevent any further communication.
"I shop at a Deli near my area for some interesting and unique gourmet products. The Deli is Quattro Formaggi. I recently found out that th..." Read More
"Our order for costumes $120 for our boys 4yrs birthday. 8 days items haven't arrived. Contacted costume box "live chat" who insisted I do ..." Read More
"I ordered some sale items from EBGames and they came within a week of ordering, the shipping time was good and the website is easy to navi..." Read More
"I purchased an item in January 2016 - I was charged twice. I have tried to resolve the issue with OO.com.au however they ignore my emails,..." Read More
"I purchased a map that you can scratch off all the countires you have visited. Originally I purchased the full size map, however a day lat..." Read More
Laptop still hasn't arrived... it's now the 9th of April 2015.
Email correspondence ground to a halt when they blocked my email address from sending emails to sales@mln.com.au and enquiry@mln.com.au.
There was nothing harsh said in the emails, just general queries regarding the status of my order, after waiting almost 3 months for a sh ipment to arrive.
I wish the online division for MLN were as decent as the brick and mortar stores in Melbourne.
One of the reasons why I think that the laptop failed to deliver was because they advertised a price lower than what they were willing to pass as an acceptable profit margin.
Lower Price for Pre-Orders to attract customers to placing a pre-order.
I feel like I was the only one to order the laptop, which meant that they would be making a loss on my sale, or the profit margin would be minimal, so it's reflected back in their customer service regarding my order.
"We're making a loss on this sale, so who cares... we're better off if he asks for a refund"
Which I did ask for... but that's when they blocked my email address to prevent any further communication.