Online smartphone store selling the best new, unlocked mobile phones in Australia. Review, compare and buy online. Fast delivery, full Australian warranty and support.
Ordered an in stock mobile phone 4 Sept to find out 10 days later phone was never in stock - they blamed a fault with their website. Fraudulently taking my payment of over $400. Many phone calls & emails later with promises of phone arriving at warehouse any day...26 days later we ask for a refund only to receive email after email from them offering inferior phones in place of phone we ordered or refund. Totally ripped off. Still waiting in my refund. Beware!!
Please note: i live and ordered this mobile which i have never received in UK not Australia
please i am warning you from this SO RUBBISH company (MOBICITY UK)
i ordered from them lumia 640XL on 12/8/2015,and paid extra for delivery. 2-5 working days.after waiting 7 working days not received anything.
finally,i wrote to customer 3 times,and cancelled the order.
i got reply from them and said i will get my money back asap.
Guess what?
till today 01/10/2015 still have not received any money
i had to call my credit card company and explained to them,and sent them a copies of the emails i sent to (mobicity)
i created with my Bank a (Dispute)application,to get my money back from this rubbish (mobicity).
i had a look to my bank account this morning 1/10/2015,not have not received any money from those people(i do not want to write bad words,but they deserve it)
please do not waste your money and wait for the item you will never receive
i would give them (-minus 5 star) if i can.
you have been warned,do not make the same mistake i had done
I ordered a Samsung S5 mini phone on 16/Sep/15. I believed them to be a partner of Amaysim since they had such a large section of Amaysim's website.
After numerous exchanges and excuses of "rush on orders" and "warehouse issues", still no phone after 6 weeks.
So I browsed their site to find a phone at the same price that might be in stock. I found one, a Samsung A5. While I was browsing, a chat popped up with "Can I help you". His name was Earvin.
So I gave him my order number and had him confirm the A5 was in stock and had him change the order. Two weeks later, still no shipping number, and no email or system update to confirm the change.
I suspect Earvin is the principal of MobiCity. The others who I spoke to in the first few weeks have probably lost their job. But Earvin was still prepared to chat and take my money whilst trading insolvent.
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