Every purchase I've made from Apple have been excellent. They have accurate tracking of all your items and allow you modify your items before they're shipped. I ordered a retina macbook pro a couple months ago and it arrived after a week. Usually for low-to medium demand items they are usually ready for immediate shipping.
I find the Apple stores very pretentious. I've had a few odd experiences in them, so when I need my fix of Apple gear I usually buy online. The store is great. It's easy to navigate and the process to make a purchase is good.
I've never had any problem.
Delivery in 2 days to my work. If you're willing to wait, go online.
Kept in the loop at all times although delivery was very slow due to high demand of their products (Gold iPhone 5s). Due to high demand, it was close to impossible of getting one at a retail store so decided to purchase online instead. Returns/Refunds can be longwinded because it goes back to Apple via mail and not in store so keep that in mind. Any warranty issues though can be looked at in-store.
iheartpaganini would shop at Apple Australia again.
very good service
Pre-ordered my iPad mini when it's just first launch. Although delivery took around 1 month, Apple always send update to my email so we know when to expect the delivery. Always love dealing with Apple! Professional service and they have never made customer felt lost with the order. Typing this with my iPad mini now :-)
I was looking for a Monster IBeats Headphone and searched for stores that can deliver quickly as it was for a birthday present (As usual, I left it to the last minute). I compared all online stores that had the product, yet I found only Apple Online Store can give me the assurance that it will arrive on time. And it did!
I ordered it at the 4th evening (9pm), it was shipped the next day (5th) and I received it on the 6th around 9am. So quick and punctual!
It was quite a nerve-wrecking moment since I needed the item in such a hurry and all these delivery and shipping service are sometimes unreliable. But I have to say that Apple made my day as their tracking system always updated me, and there was no charge as well for the priority shipping.
The Item was also great! My friend had no complaints!
I bought my Macbook Pro 13" last year with extended warranty and other adjustments to the specs. The product came within a week and I've been using it ever since. Shipping, Warranty and Pricing is good but I can't stress how good the Customer Service is. If I ever have any troubles I can call or head to the nearest Apple Store for any assistance and the Employees are there to help. Take my word for it, Apple Australia is the way to go.
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