I bought a macbook air at the Apple store for my uni needs. A few weeks later, I decided to browse the online apple store to compliment my new mac. It was more convenient to online shop and at the time, they were offering student discount.
I bought Microsoft Office pack, Iwork pack, a screen cleaner, imouse and apple remote. It was free shipping and the products was received within a few days. Apple products generally come with a warranty, so that was an added bonus.
In terms of pricing, I think its a bit too expensive. But then again, Apple products generally are. I don't mind paying the price as I know what I'm getting - great and reliable products and services.
I purchased an iPad case from Apple's website. I was pleased to find that delivery was free, as well as engraving your contact details on the case. This service is the main reason why you should buy directly from Apple, as when I researched the product at in store retailers, they charged the same value without this service. Delivery (from California) is a bit slow, but on schedule (7-10 business days).
The product: I made the switch from PC to Mac, and it was a very easy transition. The laptop operates perfectly and has a long battery life.
The website: I am familiar with the website as I have purchased from it before, and it was very easy for me to use. Selecting and customising my product was simple, and a number of payment options were available. One technicality is that the education pricing is on a separate website to regular-priced products.
The shipping: Arrived in 4 days by courier, packaged well. The delivery person asked for a signature which I appreciated.
The price: The product cost $1,219.00 and came with a free $100 Gift Card. It was marginally cheaper than any Mac I could find at other stores.
Customer Service: I had a question about pricing and the customer service operator who answered my call was polite. She answered my question and made sure I didn't have any further ones.
Warranty: A free 1-year warranty was provided with the product.
Purcahsed a large hardcover book from the trusted australian Apple company online and was happy with delivery which arrived after 2-3 days/. I purchase all my products from these guys and have been very happy. Prduct code MC829Z/A
Kept in the loop at all times although delivery was very slow due to high demand of their products (Gold iPhone 5s). Due to high demand, it was close to impossible of getting one at a retail store so decided to purchase online instead. Returns/Refunds can be longwinded because it goes back to Apple via mail and not in store so keep that in mind. Any warranty issues though can be looked at in-store.
I bought my Macbook Pro 13" last year with extended warranty and other adjustments to the specs. The product came within a week and I've been using it ever since. Shipping, Warranty and Pricing is good but I can't stress how good the Customer Service is. If I ever have any troubles I can call or head to the nearest Apple Store for any assistance and the Employees are there to help. Take my word for it, Apple Australia is the way to go.
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I bought Microsoft Office pack, Iwork pack, a screen cleaner, imouse and apple remote. It was free shipping and the products was received within a few days. Apple products generally come with a warranty, so that was an added bonus.
In terms of pricing, I think its a bit too expensive. But then again, Apple products generally are. I don't mind paying the price as I know what I'm getting - great and reliable products and services.