We are the Fresh Food People, and our mission is to bring you the finest quality fresh food at everyday great value, giving you the best shopping experience possible.
This is the first time I purchased from the new-ish Woolies online store. They had a Huggies nappies deal - 4 boxes for $100. Delivery was free and you are able to select a specified time frame for the delivery. I selected monday morning 8am to 11am and they came around 10:30am. Fast and free organised delivery. Great experience and will shop again in future.
I shopped here for the second time and found they had increased the variety available for purchase online. With free delivery and the new feature to track delivery time, it's very easy to use and takes out a lot of stress from doing the weekly grocery run.
I did another shop at Woolworths online for my large heavy and bulky items, which went without a hitch, once again.
I like the 'favourites' feature on the online shopping, which seems to be made up of a combination of my previously ordered items, plus anything I've brought in store and swiped my Rewards Card for. While I like the idea of 'previously ordered items' showing up, the fact that almost everything I've ever brought showing up meant there was a long list of items to trawl through.
However, this feature did make my online shopping easier. By remaining on the favourites pages, I was able to add any and all items on that list directly into my shopping cart. I was also able to select the quantity before hitting the add button, so didn't have to move off the page; that was brilliant. Once I had combed through the favourites, there were just a few additional items that I needed to add to my cart, and then I was done.
Payment was simple and quick. My order was placed late in the evening, but there were still slots available the following afternoon and evening. I opted for the latest delivery time, and my items arrived on time.
I had a really nice delivery guy; he even apologised for being late, saying he had been run off his feet all evening, when actually he was still within 15mins of the cut-off time, so he was never 'late' in the first place! All the bags were brought in quickly and stacked neatly just inside the kitchen ready for unloading.
It had started raining as the guy was bringing everything in, so as soon as he realised he was going to put dirty footprints on the floor, he offered to take his shoes off. Of course I told him not to worry (was about the hoover/wash the floor anyway), so he kept his shoes on, but kept apologising for making a mess.
A caring, compassionate and friendly delivery driver, he did his job, and in my opinion, went the extra mile. He is an asset to Woolworths. I was just about to start checking everything when there was a knock at the door - he had realised that he'd missed a bag and came running back with it, and more apologies!
This time, there were just a few items that were out of stock, but there was a note on the delivery slip, and an appropriate refund. Nothing was missing or wrongly picked, or damaged, so once again, another successful shop.
I cannot wait to do my next online shop with Woolworths!
I know I said I wouldn't be back but c'mon it's Woolworths - they're usually trustworthy and recently held (promo still on) a $15 off $100 online orders so I took advantage of it!
My entire order arrived in the specified time frame, driver was very friendly and service was quick and easy. Thrilled about the discount.
Would recommend shopping here, just not with very popular deals like cheap Coca Cola as their stock management during busy periods is not good.
I placed 3 orders with Woolworths online over a 2 day period after hearing about some vouchers for $10 off a $50 spend.
This was my first time ordering from Woolworths online, having previously been put off by the ever so slightly higher cost of most items online. The vouchers convinced me and as I was mostly purchasing items that were on special, the online price wasn't an issue.
Delivery was free at these were my first 3 orders. The 3 orders arrived at the same time, although I had chosen slightly different time frames on the same day, based on the times that were available when I ordered. I was really pleased that they were delivered together and the service I received from the delivery person was outstanding.
All of the items were packed well enough, although I hadn't ordered anything that needed freezing, refrigerating or was squashable. The delivery person even brought them in for me. My only dislike for the whole process was that the order was delivered in plastic and I would have preferred a "greener" option. Otherwise, I was thrilled with my orders.
I would certainly consider purchasing from Woolworths online again, although it would probably take a free delivery promotion to lure me back.
I ordered a bunch of snack food items from Woolworths online after seeing that they had a sale, as well as a discount voucher that could be used when purchasing online.
The products I purchased were Woolworths branded, which I usually avoid, but the lure of the bargain was too strong and I couldn't resist.
I placed the order on a Sunday morning, selecting click and collect for a time frame that afternoon. When I went to the store 15 minutes into that set window, the order was all prepared for collection. I had to wait a little while for someone to find the order, but it was still a much quicker process than selecting the items from the aisles myself.
Collecting the order was easy and everything was included and well packed. The only thing that really bothers me about ordering online from Woolworths is that there is no way around ending up with a plethora of plastic bags at the end of the process, something that I actively avoid if doing the shopping myself.
It is likely that I will order from Woolworths online again, but only when they have an offer that really tempts me, the copious amount of plastic really puts me off.
I ordered a rather large number of boxes of biscuits from Woolworths along with some chocolate dessert sauce after spotting a deal that was just too good to pass up.
I wouldn't normally purchase Woolworths home brand items, however the sale only applied to Woolworths Gold products and the sale was so good, I couldn't say no.
Placing my order was simple, however I had to be careful to ensure that the online shopping cart charged the correct amount to my credit card. My shopping cart showed the correct amount, after I had applied a coupon code, however when I reached the payment confirmation page, the price had returned to normal, without the coupon code being applied. A second attempt fixed this, however not paying attention would have resulted in me being charged more than I had expected.
A little while before I was due to collect the order I received an email notifying me that 7 boxes of biscuits were out of stock and that I would receive a refund to my credit card in the following days. This refund reached my account 2 days after I received the email, without any follow up on my part.
I opted to click and collect the order so that I didn't need to pay for delivery and selected a collection time for the following day and when I arrived during the collection window, it was a short wait for my order to be brought up from the back room.
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