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Marks and Spencer Reviews

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4.4 from 11 reviews
10 out of 11 reviewers would shop here again

11 Reviews from our Community

Overall Review Summary
2
2
Bad:
0
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0
Individual Review Summary
Service:
4.2
Shipping:
4.5
Pricing:
4.5
Warranty:
4
Date Posted:
Ordered On: 20/06/2013
5
Overall Rating
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N/A
WY2012 would shop at Marks and Spencer again.
Excellent service, super fast overseas delivery!
This is the best online website I have ever used! Never have a problem with promotion codes or discount codes not working and each item of clothing is displayed at different angles. Some clothing even has a video attached of a model wearing them! Whatever you add to your basket stays there even 2 weeks later unless the item has sold out. When items are dispatched you can also click on the order and it will automatically be tracked online. no need to go to a separate australia post website. I purchased 3 pairs of casual chino pants for my dad as they had a 1 day 20% off sale. Great quality and arrived in 4 days too. super fast delivery, great products and service. Shipping was also free from UK as it was fathers day over there recently.

Date Posted:
Ordered On: 8/07/2014
5
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N/A
WY2012 would shop at Marks and Spencer again.
Great quality School Uniform!!!
This may sound strange but I purchased some school uniform items for my daughter! The green is bottle-green and it is the same as her school here in Australia. I chose to purchase through M and S as the quality seems a lot better. It is also a lot cheaper. I paid GBP10 for a green school skirt whereas here it is $35. I did purchase during the M and S 20% off school uniform sale though. Also purchased a couple of cardigans and jumpers too. Deliver is no longer free unless you spend GBP30 which is very easy to do! Website is great as usual. Very clear pics and each item is shown at different angles too. Delivery is usually within 7 to 8 business days. Great service.

Date Posted:
Ordered On: 22/10/2012
5
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bern1celee would shop at Marks and Spencer again.
M&S HAUL!!!
M&S were having a christmas sale and offering free shipping to australia. The brands they carry offered really cheap bath/skin care products which turned out really nice. I did alot of my christmas shopping in one huge haul. All the products came packaged in separate sealed plastic to prevent leakage. The order was delivered by 5 November, so thats within 2 weeks. Its a decent time frame for overseas shipping. Good experience!

Date Posted:
Ordered On: 5/04/2015
5
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N/A
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Preshes would shop at Marks and Spencer again.
Good prices and free delivery!
I ordered some bras and underwear - great range and at a great price! The order was despatched the very next day and the estimated delivery date is just over 7 days. There's free international delivery for orders over £30.

Date Posted:
Ordered On: 22/04/2013
5
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ewareham would shop at Marks and Spencer again.
UK Clothing Delivery to Australia
I am originally from the UK, so M&S is a tried and tested part of my life. Their clothing is of high quality and always out lasts all other clothing labels. Even from the other side of the world, I love shopping M&S!

The website is really easy to navigate, and most categories give you ample options to reduce your search criteria through size, colour, style, and others! It took all of three clicks to limit my search from 360+ results to 11! Now that’s easy shopping!

The online telephone help staff and store staff were also really helpful. I was trying to order an assorted pack of underwear, but only one design out of five was pictured online, with no further details in the description to give an indication as to what the other colours would be.

So, I called the online team and relayed the information. They made a note about the lack of online information, and then gave the telephone number of a store with stock. A shop floor staff member was able to locate the product and relay the colour information to me, and then I was able to make my decision and purchase.

I did make sure I read up on international deliveries before I placed my order, and I found the help section really useful. It told you specifically when and where to add an international delivery address, and it also had a page on how to write/layout the international address in order to achieve speedy delivery.

I ordered when there was a promotion for free delivery to Australia, so that saved me a few pennies, although normal delivery charges are reasonable at £15, and it doesn't matter how much you order, which is an added bonus! I received a prompt email notification when my items had been shipped, and the wait for delivery was almost non-existent!

My order was made on 22nd April, the items were dispatched on the 24th April, and arrived on my doorstop today, 29th April. Considering there was an estimated delivery time of 10-14 days, I was very surprised to receive my delivery so swiftly. A Returns Label was included in case items needed to be sent back to the UK. Unfortunately, any returns are done so at your own expense.

An excellent service all round, and if items arrive as swiftly when paying £15 for the delivery charge as they do on the 'free delivery' offer, then it's worth the outlay. Obviously while the 'free delivery' is running, then it's even more worthwhile. It's what I would expect of M&S, and then some!

Date Posted:
Ordered On: 25/10/2012
4.7
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N/A
e215 would shop at Marks and Spencer again.
Australia's access to one of UK favourite Stores - Shipping to Australia
Another favourite UK store with shipping available to Australia.

Marks and Spencers are known for their quality at reasonable prices.

I recently purchased 4x Business shirts, 4x under t-shirts, 2x boxer shorts, 2x mens underwear. All the Marks and Spencers branding.
The business shirts are much better quality then many local brands.

There was a sale on when I made my purchased and got a great deal on the shirts.

Shipping was also free to Australia (there is a promotion currently on)

Delivery time took 11 days to get here.

This site is also great to use to purchase presents for family and friends living in the UK. I have also used the site to buy presents and save on the shipping from Australia which can add up.

Recommend you sign up to the site and take advantage of promotions, sales and new product information.

Would use this site again.

Date Posted:
Ordered On: 4/03/2013
4.7
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WY2012 would shop at Marks and Spencer again.
Great quality Clothes and fast delivery
I have purchased from Marks and Spencers before and always find the quality of clothes and service to be excellent. They had a 20% off storewide discount so I purchased a trenchcoat, blazer and cropped black pants all for just over AUD$150. The website is very "high tech" in my opnion. If you add something to your basket it will stay there for weeks (or longer) until you delete them. Also, if the price of the item is discounted then this will automatically update in your basket. changes to orders can also be made before dispatch so very convenient. Arrived in perfect condition in 7 business days. Each item was packaged in separate bags. Very good service. shipping was GBP15 but you can order as much as you like and not pay anymore for shipping.