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5 from 1 review
1 out of 1 review would shop here again
Date Posted:
Ordered On: 10/05/2010
Overall Rating
orangemm would shop at CD Baby again.
Excellent customer service
This site is really creative with it's purchase process. I ordered a CD, Megan Mullally & Supreme Music Program: Free Again!, for $12.97. Shipping was $5 and item was shipped from USA to Aus. It arrived a little over 2 weeks later. The order process was straightforward and fun. After you order you get the standard order confirmed email which is written a little quirkerly than most other sites. Then the next day they sent me an email to confirm the order had been shipped and it was hilarious! This is what it said:

"Your CD has been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CD and polished it to make sure it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your CD into the finest gold-lined box that money
can buy.

We all had a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire town of Portland waved "Bon Voyage!" to your package, on its way to you, in our private CD Baby jet on this day, Sunday, May 11th.

I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as "Customer of the Year." We're all exhausted but can't wait for you to come back to CDBABY.COM!!

Thank you, thank you, thank you!


A couple of weeks later I received another funny email checking if I had received my CD ok and if their were any issues. Great to see a company with a sense of humour and it made the ordering process fun! Would most definitely use them again.