rach.shopper would not shop at Lucy in the Sky again.
Terrible!
I placed a few orders in August and received all of my items in good time. I asked for a refund on a few of the items and I was told I could have it due to the number of items I ordered. I still have no refund and have sent numerous emails with no response. I called them this morning and spoke to a lady named Clare who was really helpful. She had to keep putting me on hold to discuss my refund with the manager. In this time I heard him in the background bad mouthing me and in general being a massive pr**k! Still no refund and I loved their clothes but I will never order from them again! Terrible service and disgusting attitude from the manager! I worked for a company like them before that didn't pay wages etc and just fled! I'm so sorry that has happened to the staff here in Australia! Karma is a b***h though and I hope they get what's coming to them!
I am very happy with my dress that I bought from Lucy in the Sky! However, I ordered it on the 5th of April and it did not come until the 23rd. While I understand that the package was coming to PA all the way from Australia, I still was shocked at how long it took. On top of that, apparently I needed to sign for it, and no one was home. I had to go pick it up from the post office the day after attempted delivery. I was pretty annoyed to have to wait ANOTHER day and have to go out of my way to get it. It would have been nice to know ahead of time that I would need to be home to sign for it. I understand this is just a safety precaution on their end and they don't want my package to get stolen, and I do appreciate that, but I've never heard of signing for a $20 dress! Also, the items on Lucy in the Sky sell out EXTREMELY fast, and they don't send pictures of what you ordered in your receipt. I actually forgot what the dress looked like! So I suggest taking photos of whatever you bought for that reason, lol. If you are from the US, and want to order a dress for a specific event, just know you probably won't get it for 3-4 weeks! So keep that in mind! I love my dress and am overall happy, now that the waiting is over. I probably won't shop there again, just because I'm impatient, not because of them. But I do recommend it if you don't mind waiting.
I ordered two dresses on express overnight shipping from this site. One was received the next day, however I was notified via email that due to incorrect restocking, the second was not actually available and my money would be refunded. Which would have been fine if I was relying on the dress for a function that weekend. Major letdown.
Lucy in th sky is a American company - originally situated in Australia. Because of this the delivery for express took 2 weeks when it says 5-8 days. When my dress did arrive it fitted perfectly and shipping was so cheap! I love it and will be shopping here in future. However no returns I do not believe - overall it's a good online shop
You must be joking. OR someone who works for them.
I ordered a dress from Lucy In The Sky, this was my first time ordering and it was quite a good experience! The dress was exactly as shown in the pictures displayed on the site, and the sizing was correct as well! I would recommend to purchase maybe early or middle of the week on a weekday to ensure that your parcel comes in a few days, because there's free express shipping to Australia. Although the shipping was good and fast, I found it a little unsafe that they just left my package outside my house. So I would probably advise people to send it to a workplace, PO box or make sure that someone will be home.
Wow this store is a dream for dress lovers, they also sell awesome shoes, clothes and accessories!
I picked up a gorgeous dress for a party and it was slightly expensive for the quality, a little disappointed there.
Browsing the store is really fun, checkout is quick and easy, I like that they also show products that are out of stock and you can request a restock. You can also hide the sold out styles for convenience.
They offer free express shipping if you spend over $40, so my dress came the next day! Overall, I had a good experience but the quality is not what I'm looking for. However, if there is a dress I fall in love with, I probably will buy it.
I never really write reviews but thought Id give this a quick go.
I was very sceptical, always am, of buying online, especially after reading some of these reviews.
I got my dress today and am super happy. The dress fits perfectly and the colours are beautiful. I just need to iron it a little ;)
It took 9 days to arrive, which to me is alright for USA to Australia. The dress I bought was a bargain $20 on sale which made the whole thing even better.
I definitely understand things can go wrong with buying stuff online but for me it worked out quite well so I will definitely be buying from the site again.
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