I have ordered something through this website and I got ripped off. The order arrived incomplete and they will neither refund me the difference, nor fulfill the order.
Products are cheap replicas of good stuff. What I purchased doesn't feel to be a quality product worth £200!
There is no communication, as they haven't replied to any of the several emails I've sent in the past months. The LiveChat is totally useless, as they keep asking me to send them an email, to which I am getting no reply whatsoever. On the LiveChat they keep me on hold forever, asking me totally unrelated questions. Basically they don't care and they are playing this game of who will get fed up quicker.
I have initiated a dispute with my bank and I will take legal action to resolve this. It will probably cost me more than the money they owe me, but on the other hand it will cost them thousands to defend themselves in Court.
Absolute rubbish online shopping site. Second time they messed up our orders with the message “We are sorry to tell you that the product you ordered is out of stock .Would you like to wait this product? Or cancel it? Or change to other product”. In other words screw your Christmas presents but thanks for your money. There is no way I recommend this site to anyone.
I ordered 3 pairs of shorts from Banggood. One pair was defective with a broken button, and the other two were smaller then the label said. I wear 32 waist and these were not 32.
I called, asked for an exchange and they refused unless I paid the shipping which was more then the cost of the shorts to begin with.
Will not be using them again. Amazon from now on. Never had a problem with them.
I bought this jacket on the 29th of April which is a long time ago and it only arrived yesterday in the mail. I bought a jacket a beautiful jacket on sale for 20 dollars plus free shipping. It took along time to come but I'm satisfied with the jacket relative to its price.
Fooled by well taken images. Product smaller than expected.
Ordered a tea set with 6 glasses, with free delivery.
Strangely, i never received a confirmation of my order, so i wasnt actually sure it was successful. Luckily the next day, i received an email stating that my order had been shipped.
Around 2 weeks later, my order arrived.
The tea pot set was actually very small. The pictures made it look at least twice the size and ditto for the cups. It definitely didnt match what i was expecting in my mind.
Seems i've not been having much luck with purchasing items based on images lately. But it shows how taking good pictures of items can lead to a purchase - suckered me in for sure!
I havent actually tested the tea pot and cups yet, and being so small, im not sure i'd have an occasion to do so. Unless i invited some leprechauns over...
No real valid reason to return it, as i had technically received what i had paid for.
Will still buy from Banggood again, i just think i need to be more careful with buying items, based purely on the images that i see.
Slightly slow delivery times during peak trading times, but still great overall
Ordered a back brace due to long hours sitting in a car and at a desk
Shipping is free for all orders.
I paid via Paypal and received a confirmation of my order. A week later, my item was marked as shipped - this was slightly longer than usual, as i find that the items are usually shipped out within 48 hours.
It took my order just under a month to arrive, which is slower than i'm used to from Banggood, but it was also probably due to the peak season/trading time so I wasn't really overly unhappy.
Though it is a point to note, that if you are ordering with the intention to gift during peak times, its best to plan a month (or more) out in advance.
Banggood still maintains great (overall) prices and service and I will still continue to purchase from them.
Good range of products, but quality and fit can be hard to guage
Ordered a pair of chinos
My item was confirmed and marked as shipped the same day.
Delivery was free and my item arrived within 2 weeks. So im happy with the shipping times.
As for the chinos, i don't think i'll be wearing them. The description stated cotton, but felt like some sort of odd plastic. the situation didnt improve after a wash either. the size was also stated as slim fit, but felt more like a super skinny.
The pictures did make it look very nice though. Sadly, i dont think the chinos will have a place in my wardrobe and will most likely go to the clothing bin.
you can't win them all, and overall, ive been happy with my purchases with Banggood, so would still buy from them again.
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Products are cheap replicas of good stuff. What I purchased doesn't feel to be a quality product worth £200!
There is no communication, as they haven't replied to any of the several emails I've sent in the past months. The LiveChat is totally useless, as they keep asking me to send them an email, to which I am getting no reply whatsoever. On the LiveChat they keep me on hold forever, asking me totally unrelated questions. Basically they don't care and they are playing this game of who will get fed up quicker.
I have initiated a dispute with my bank and I will take legal action to resolve this. It will probably cost me more than the money they owe me, but on the other hand it will cost them thousands to defend themselves in Court.