It was a Valentine's day promotion which I spotted on the retailer's facebook page - free upgrade to express delivery Australia wide so I made the purchase of 2 gold plated stacking rings.
The rings are well priced - $39 each with $10 standard delivery. I thought I had made the cut off for the express delivery, but a week later I had not received my items and so I contacted them via email. They advised I had missed cut off (which was only by an hr) but to alleviate my frustrations they were more than happy to refund the cost of delivery. This gesture of goodwill really made me appreciate the wonderful image they have created for themselves and I have bought from Pinkloulou since with no issues.
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The rings are well priced - $39 each with $10 standard delivery. I thought I had made the cut off for the express delivery, but a week later I had not received my items and so I contacted them via email. They advised I had missed cut off (which was only by an hr) but to alleviate my frustrations they were more than happy to refund the cost of delivery. This gesture of goodwill really made me appreciate the wonderful image they have created for themselves and I have bought from Pinkloulou since with no issues.