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3.4 from 2 reviews
1 out of 2 reviewers would shop here again

2 Reviews from our Community

Overall Review Summary
Great:
0
Okay:
0
1
Poor:
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Individual Review Summary
Service:
3
Shipping:
3
Pricing:
4
Warranty:
N/A
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Date Posted:
Ordered On: 25/11/2013
1.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
nathjg would not shop at IT Estate again.
Availability status is faulty
IT Estate's product availability status is faulty. After placing an order for a USB TV Tuner dongle, which advised availability as YES, and not receiving my order after a week I contacted IT Estate via email to receive a call back advising they didn't actually stock the item and the delivery from their supplier was lost. They offered to send out my choice of two different tuners - one of which was the superseded model of the one I originally ordered and another which was much cheaper elsewhere after a quick search on Staticice. They were happy to refund.

I wouldn't recommend trusting their online availability status. Also, I would prefer a company with a proactive focus on notifying customers to delays instead of waiting for the customer to contact them.