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David Jones Online Reviews

Australia
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4.1 from 19 reviews
15 out of 19 reviewers would shop here again
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Shop for your favourite brands and gift cards instore and online. Discover the latest catalogues and events. Find your closest store. Apply for a David Jones American Express Card.

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David Jones Online

19 Reviews from our Community

Overall Review Summary
5
Okay:
0
1
2
Individual Review Summary
Service:
3.5
Shipping:
4.1
Pricing:
4.3
Warranty:
3.3
Date Posted:
Ordered On: 23/04/2016
5
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
Preshes would shop at David Jones Online again.
Shopping made easy
I ordered some beauty products because DJ had a promotion where you get a $20 gift card for every $200 spent on beauty. I also have access to DJ gift cards at 10% off so I saved 20% on my purchase. With free delivery, why wouldn't you shop online? Very happy with my purchase.

Date Posted:
Ordered On: 9/12/2012
4.7
Overall Rating
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N/A
e215 would shop at David Jones Online again.
Great prices, good website, quick delivery
I was in David Jones store on Sunday, but wasnt able to purchase the lego toys I wanted as I was with the kids.

When I got home I logged into David Jones online store, they were offering the same discount on the lego as I saw in store, and delivery was free. All the lego was 30% off and they stocked the Lego Pet Store and Lego Town Hall set which are sometimes hard to get and usually expect to pay RPP.

I placed and order on Sunday received notification its dispatched on Monday and expecting item to arrive Tuesday. I was impressed with the handling time all up 3 days. I think this is a great turn around given its xmas trading as well.

I will shop again on David Jones online store.
It was so easy.
Only thing I was a little disappointed in was that I didnt see option to use David Jones Gift Card to pay for online goods.


Date Posted:
Ordered On: 2/12/2013
4.7
Overall Rating
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N/A
reptile would shop at David Jones Online again.
technical hiccups, but excellent customer service and quick delivery
ordered some pants, keychains and wallets - assorted presents

didnt really shop around, saw some items on the website that i could grab for presents so i did - delivery was free for my total spend and included a $50 voucher for shoes (over $100) for my next online spend

there were a few issues as my order wouldnt go through on the online checkout. i had to ring up and a very helpful sales consultant collected details of my order and manually placed it for me

after that, i got the usual order and postal email confirmations

the majority my items arrived 2 days later (super quick!), in a nice looking David Jones box, well packaged. in my mind, the box was a bit unnecessary, but it does add to the premium service/prestige feel offered by David Jones. nice, if those things matter to you.

i say majority, as i never received my voucher, so i contacted David Jones and enquired about it. i was informed that it shipped separately, and indeed, it arrived 2 days later.

overall, my first time buying from David Jones online. a bit of confusion and technical issues with order and delivery, but the customer service was excellent and very helpful. based on this experience, i would definitely buy from David Jones again

Date Posted:
Ordered On: 29/06/2014
4.7
Overall Rating
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Shipping:
Pricing:
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N/A
Ayuimi70 would shop at David Jones Online again.
Good Customer Service
My shopping experience with DJs online store was better than I anticipated. I made a purchase that had incorrectly went through my credit card 3 times. As I was checking-out, the website crashed & I did not recieve reciept numbers until the 3rd time. When I discovered the 3 transactions, I contacted DJ. They prompted replied and promised to look into it as soon as possible. My transactions were reversed within 3 days and customer service was friendly & informative.

Hopely DJ will improve their website so that customers can make purchases seamlessly. Nevertheless, I am pleased with my experience & this has not deterred me from purchasing from their website again.

All my items were packaged securely and I recieved them safely ^.^

Date Posted:
Ordered On: 17/04/2013
4.3
Overall Rating
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N/A
Danielblng would shop at David Jones Online again.
David Jones Enters The Web
I ordered a pair of pants from David Jones Online and the experience was surprisingly positive.

Easy to use design, straightforward payment, free shipping, pretty quick delivery and very nicely packaged. Overall very happy.

Some of the photos and descriptions on the site could use a tiny bit more detail - that would be my only complaint.

Date Posted:
Ordered On: 5/08/2014
4.3
Overall Rating
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Shipping:
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N/A
lovlovlee would shop at David Jones Online again.
Very Fast
David Jones provides free shipping with purchases over $50. I took advantage of thier Burts Bees promotion which included a free full sized Burts Bees night cream when spending over $25 on Burts Bees products. My order arrived in 2 days which was suprisingly fast

Date Posted:
Ordered On: 1/06/2012
3.8
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Casey would not shop at David Jones Online again.
More selection in shops
Bought a pair of jeans and shoes from here because of the mid-year sale, no complains about it. But there are more variety at the shops itself so pass it unless you're really lazy. Shipping takes about a week with free returns.