Send beautiful, fresh flowers designed by our local florists. Flowers and gifts to suit any budgets and all tastes. Order flowers online for delivery with Australia's award winning network of florists!
Was looking to get some flowers for my wife, but was unsure of where to get them. Read a couple of the reviews here and thought I'll go with Petals.
Ordered the flowers this morning at about 10:30 with Petals. Was a bit unsure of the same day delivery and if they would make it on time. On the website it said that the latest for a same day delivery was 2, so I was definitely in the required time frame.
Ordering process was simple, and order confirmation arrived about 5 mins after. As this was my first order with Petals, I was a bit concerned with when the delivery would be made, and the process. The site didn't allow me to specify a time, but that could be me overlooking some fields. Would have been bad if it arrived after business hours as my wife would have gone.
I called up the first time at about 12. Took about 10 mins to answer the call, which was not too bad. They said should be about 2:30, and said that they will inform the florist to contact me when the delivery had been made.
At 2:45 I hadn't received a call, so I called Petal again. This time I didn't have to wait long at all. They checked my order and contacted the florist for me. Couple of mins later confirmed that the delivery will be made at 3:00 to 3:30. At about 3:05 wife called and said thanks for the flowers.
Flowers were fresh and definitely made my wife's day.
Definitely a good experience shopping with petals. Only thing would be to have some communications on the rough idea of when the flowers will be delivered, and when the delivery has been completed (Though I guess the person receiving will let you know that too).
Would recommend this to anyone.
Store Representative
Hi Superman, thank you for your feedback. I apologise for the issues you experienced ordering with us but am glad to hear that the flowers were delivered and that they made your wife's day! I will pass on your feedback regarding our communication processes to our customer service supervisors.
I ordered flowers today and found their website more difficult to navigate than their competitors. It didn't allow me to jump to the occasion I was looking for, instead I had to scroll all the way down. Also in the checkout, the character limit it too small so I had to shorten my message.
I required a hamper for a friend's baby, in a rush i accidently selected the hamper for a baby girl (very pink) instead for a baby. I called up the support number and they were able to change my order before it was dispatched.
"I recently purchased a soft cover photo book from bigw and the online system makes it very easy to upload photos and organise photos.
It'..." Read More
"Ordered my Chanel levres lipgloss and got an additional 10% "we miss you" discount on top of their normal loyalty discounts. Free (and fas..." Read More
"Great supply of travel related goods. I got a memory foam neck pillow and travel blanket for my upcoming travel. Quality products, good pr..." Read More
"I placed an urgent order for X500 A5 colour double sided flyer to print via the online website as I was advised by the staff member at the..." Read More
"I placed an order for 3 CDs during a CD sale from JB Hifi. They didn't have a great range of CDs on sale, but I didn't find it too difficu..." Read More
Ordered the flowers this morning at about 10:30 with Petals. Was a bit unsure of the same day delivery and if they would make it on time. On the website it said that the latest for a same day delivery was 2, so I was definitely in the required time frame.
Ordering process was simple, and order confirmation arrived about 5 mins after. As this was my first order with Petals, I was a bit concerned with when the delivery would be made, and the process. The site didn't allow me to specify a time, but that could be me overlooking some fields. Would have been bad if it arrived after business hours as my wife would have gone.
I called up the first time at about 12. Took about 10 mins to answer the call, which was not too bad. They said should be about 2:30, and said that they will inform the florist to contact me when the delivery had been made.
At 2:45 I hadn't received a call, so I called Petal again. This time I didn't have to wait long at all. They checked my order and contacted the florist for me. Couple of mins later confirmed that the delivery will be made at 3:00 to 3:30. At about 3:05 wife called and said thanks for the flowers.
Flowers were fresh and definitely made my wife's day.
Definitely a good experience shopping with petals. Only thing would be to have some communications on the rough idea of when the flowers will be delivered, and when the delivery has been completed (Though I guess the person receiving will let you know that too).
Would recommend this to anyone.
The Petals Network.