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Dick Smith Electronics Reviews

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4.3 from 63 reviews
61 out of 63 reviewers would shop here again
About Us:
Dick Smith - Talk to the Techxperts - We're doing deals on Apple ipods, laptops, notebooks, 3D TV, LCD and Plasma, GPS with great brands like Logitech, Sony, Samsung, Apple, Tomtom, Garmin, and Microsoft!

63 Reviews from our Community

Overall Review Summary
23
2
2
1
Individual Review Summary
Service:
4.2
Shipping:
4.4
Pricing:
4.4
Warranty:
3.9
Date Posted:
Ordered On: 7/04/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Superman would shop at Dick Smith Electronics again.
Really Quick
I haven't purchased with Dicksmith for about 2 years. I usually find that their prices are average compared to other stores, both physical and online.

Recently I have been browsing around and found that they have a heap of sales via their online store. Some of the stuff is reasonable but some are real bargains (well i think so).

I bought a Sony bluetooth speaker for about $20. This is normally priced closer to the $50-$70 range. The shipping is not too expensive either, where they charge about $5.

The communications is great. I got an email on the day to let me know that they have got received my order. Then another email to let me know when it was to be delivered. All in all, from order to delivery, was only 3 days. Really quick I think.

Would definitely keep an eye out for another discount item.

Date Posted:
Ordered On: 31/12/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
pexis would shop at Dick Smith Electronics again.
DSE speaker stands
Purchase DSE brand speaker stands for $36 delivered. Product arrived four days later even though it was new years. Product is well worth the small asking price and was exactly as described. Thanks DSE!

Date Posted:
Ordered On: 21/02/2014
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at Dick Smith Electronics again.
Nice and efficient service. Quick delivery times
Ordered some rechargeable AAA batteries

Payment was made via Paypal and a order confirmation email was sent.

3 days later, an item shipped email was sent.

2 days after that, my item arrived. So overall, less than a week for my items to arrive.

A good price, with free (and quick) delivery

Happy with the service and delivery times, so would have no problems buying from Dick Smith again

Date Posted:
Ordered On: 26/12/2013
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
akkatracker would shop at Dick Smith Electronics again.
Never bought online but will do again
Bought a pair of Logitech UE 100s with free delivery.

Earphones came quickly via courier and I got helpful notifications via email when the package moved from place to place.

Product arrived well and safe.

Date Posted:
Ordered On: 13/12/2013
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
JacobLukeWood would shop at Dick Smith Electronics again.
Kindle WiFi
I purchased a Kindle WiFi 6" e-ink Black for my a Christmas gift from Dick Smith, my purchase went surprisingly well.

Free shipping was awesome and Dick Smith had decent prices, I only live 2 minutes away from a Dick Smith store but getting it shipped to my door was so easy and I had a variety of payment options available such as PayPal.

I've heard bad things about Dick Smith and I really don't like their stores but ordering online was pretty smooth (website could be better) and it was shipped fairly quickly whilst they kept me updated with info on how I could track it.

The Kindle itself is packaged in a unique and awesome way, no wall charger but it does charge via USB and you rarely have to charge it.

It's a pretty good looking eReader too.

Date Posted:
Ordered On: 11/05/2014
4
Overall Rating
Service:
N/A
Shipping:
Pricing:
Warranty:
N/A
JacobLukeWood would shop at Dick Smith Electronics again.
Logitech Z623 Speaker System
After seeing mostly all of my friends with this awesome sounding speaker system I've wanted it for a while, when I saw it on sale for $99 I had to jump on it.
The speakers are super bass heavy but the bass strength can be changed and they look beautiful and have several input options (2x 3.5mm and 1x RCA).

Dick Smith don't have the best website, it seems every time they update it they make it more confusing and worse, however checking out wasn't too hard. They offered a variety of payment methods including PayPal and good email updates.

Shipping was free for items $99 and over however I ordered on Sunday, and it did not arrive until Thursday, it was delivered by StarTrack who have a depot which is way too far away for me to drive to from past experience and come around 1pm when I'm not home, which makes it hard to get my parcel.

Dick Smith had also told StarTrack to not allow me to sign a card for them to leave it unattended which makes it even harder to collect.

However the item arrived functional and undamaged.

Date Posted:
Ordered On: 25/12/2013
4.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would shop at Dick Smith Electronics again.
6 business days during busy period!
I ordered some Logitech earphones from Dick Smith on Christmas day. This is during the busy season so I wasn't expecting my order til at least 2 weeks later but they arrived today, the 2nd of January - an impressive 6 business days!

Arrived via registered post and my product was fine. This was during a free shipping promo so great value there.

My first Dick Smith online shopping experience was good so I'll be back for any other electrical I need.
Sometimes their site can be misleading with 'up to ___% off' signs but otherwise their site is easy to navigate and checkout is quick and easy.

Would recommend.