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3.2 from 81 reviews
42 out of 81 reviewers would shop here again
About Us:
Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.

81 Reviews from our Community

Overall Review Summary
15
11
14
15
Individual Review Summary
Service:
2.9
Shipping:
3
Pricing:
4
Warranty:
2.7
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Date Posted:
Ordered On: 30/06/2015
3.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Jacquelinee would not shop at Kogan again.
Wrong items
I ordered from the Kogan Pantry during the free shipping promo on the 30th (Tues) and my order arrived on he 7th (Tues) which was 5 business days later.

I received the wrong gummy candy and they left me a note saying they had run out of tuna and substituted it with some other brand. Turns out there's no expiry date on any of the goods?!?!

Is that legal? I'm scared to try the food tbh.

I won't be buying from the pantry ever again that's for sure.

Date Posted:
Ordered On: 21/10/2015
2.5
Overall Rating
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Shipping:
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Varinderjit would not shop at Kogan again.
vey bad experience
I bought Asus ZenFone2 on 21 October, specially for my husband B day gift.And i delivered on time.But i delivered faulty phone.I tried to touch the screen,not good response.I was struggle more than a hour.Then i straight way contact customer service.First day they want video,then i sent video,after that couple of days no response.Again contact to them.Then another story ,they need photos.They told me to restart or factory reset.I tried to do everything,but nothing happened.This is a new phone and i paid full amount and i want in good condition,not to reset or waste time for nothing.I resend again.10 days gone,did not get any response cause they don't care about customer.Again contact to customer service,then he told me is already fixed and we will email you when they will post.No email,no response.After couple of days i delivered.Again same shit.Nothing change.I was soo disappointed and feel stressed.My heart was crying .Now i again contact customer service,same procedure again,photos,videos..they think that we are soo free.I am thinking i should complain to fair trading that all the solution.I will never go again to kogan. I requested to all my friends even pay extra to store , tension free.
Comments are closed

Date Posted:
Ordered On: 21/01/2013
2.8
Overall Rating
Service:
Shipping:
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Amy_Leigh would shop at Kogan again.
Okay
I pre-ordered a Smart full HD tv online. About a week after ordering a received an email to let me know that the tv was not full HD. I decided to keep the order as it was still very cheap compared to others. The item was delayed twice and ended up taking about a month longer to get here than expected. The TV is okay for the price, but you can really tell the difference between this TV and our LG and Samsung Smart TV's. The picture quality is not as good as the smart TV part is a bit bizarre compared to other smart TV's! I would recommend paying a bit more and getting something higher quality.

Date Posted:
Ordered On: 25/10/2013
2.8
Overall Rating
Service:
Shipping:
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geminidreams would shop at Kogan again.
Poor after sale service
Bought a Galaxy S3. When it arrived I could not get the SIM card more than 75% into slot. Immediately submitted a report by email. Took 2 days to get a response. Had several emails from them none of which addressed the issue of the SIM not going into the slot.

After several days I went and got the SIM card holder replaced myself as I was travelling overseas and need a working phone. On telling Kogan this they claim it voids the warrantee. It works now no thanks to Kogan.

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