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Surf Stitch Reviews

Mona Vale, New South Wales, Australia
Is this your store?
4.6 from 28 reviews
26 out of 28 reviewers would shop here again
About Us:
Australia’s Largest Online Surf Shop. The Best Surf Brands & The Latest Surf Gear! Shop Surf, Snow, Skate & Fashion. Free Next Day Delivery & 100 Day Returns*

28 Reviews from our Community

Overall Review Summary
1
2
Bad:
0
1
Individual Review Summary
Service:
4.4
Shipping:
4.7
Pricing:
4.5
Warranty:
4.7
Date Posted:
Ordered On: 10/01/2011
5
Overall Rating
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Shipping:
Pricing:
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buzztell would shop at Surf Stitch again.
Next Day Delivery - QLD to NSW
Surf Stitch are awesome. Great customer service, great prices and great delivery times. I paid for normal postage and received express. They really understand online shopping!!

Great range and easy to use store. If you use Facebook check out their page, they have lots of exclusive and percentage off offers for fans. You can get jeans for $50!!


Date Posted:
Ordered On: 15/10/2012
4.8
Overall Rating
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plam7983 would shop at Surf Stitch again.
Excellent shipping and customer service
I bought 3 pairs of board shorts off Surf stitch. Items were reasonably priced and the shipping only took 4 days or so. I purchased the wrong size so I had to arrange for some refunds and exchanges but the customer service was very friendly, eager to help and quick to respond. One of the items I had requested an exchange of size for was unavailable and they even responded with recommendations as according to my budget.

Date Posted:
Ordered On: 25/12/2012
5
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Pagaille21 would shop at Surf Stitch again.
Amazing
great service. There is really no risk in buying from here.

I bought 5 items and had to return 2 due to my error in sizing. overall turnaround time was 7 days. I had to pay for the postage back but both times they sent it back to me with EXPRESS POSTAGE. Items arrived in good condition as described. They employ fashion models to help you get a better idea of how the clothes will fit. 10/10.

Date Posted:
Ordered On: 4/02/2013
4.7
Overall Rating
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N/A
julievo would shop at Surf Stitch again.
Great store
The email confirmation is quickly prompt. It shows all details of the order.

The store offers free shipping. From memory, I believe it was express. Which is great!

The site offers various discounts and gifts with purchases. I received a pair of sunnies with my purchase which was such a great treat from them.

The item that I have bought was a fixed priced product that can be purchased elsewhere for the product. The price was expected.

Date Posted:
Ordered On: 16/01/2014
5
Overall Rating
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Shipping:
Pricing:
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N/A
Jacquelinee would shop at Surf Stitch again.
Amazing service
I ordered in the early hours on Thursday and received it the very next day, today is Friday! So within 20 hours they processed and got the products shipped off to me, is that impressive or what?

Since I ordered over $25, express delivery was free. (Shipping is $4.99 otherwise). Returns is free if you spend over $50 at Surf Stitch. I am happy with my dresses and will not be returning them. Picked them up during a great sale and very pleased.

I also love the live chat service they have because it's a real person answering any of your questions - very helpful.

Highly recommend these guys!

Date Posted:
Ordered On: 23/12/2012
3
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N/A
Hilzy94 would shop at Surf Stitch again.
Good for basics
I bought a "BONDS 3/4 trackie" in black, and a "Spare shadow zip hood" in dusty pink. The order total was $69.95 and shipping was free.
Shipping was within 2 weeks. The trackpants were a lot thinner than they appeared on the site and didn't seem to be quality that I was expecting, but they still look and feel good. The hoodie was also not as expected (not lined, fraying/loose threads) but for basics that I can wear about the house I was not complaining. I would buy from here again.

Date Posted:
Ordered On: 31/10/2013
5
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ceeleaves would shop at Surf Stitch again.
Great Australian Site!
This site stocks so many of my favourite brands. Mink Pink, Ladakh, Betty Basics and more. I totally love them all.

I don't know why I don't shop with them more. I should because they offer free shipping on every order (i think), and returns when you spend more than $100, and they have really quick service.

I just bought some flamingo party lights that I've wanted for ages. I haven't received them yet but if I don't like them, I know my return will be received easily and quickly and the communication is ALWAYS good.

I probably sound like an advertisement for them right now... I just like this store a lot!