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4.5 from 162 reviews
158 out of 162 reviewers would shop here again
About Us:
Discover the latest in women's fashion and men's clothing online. Shop from over 40,000 styles, including dresses, jeans, shoes and accessories from ASOS and over 800 brands. ASOS brings you the best fashion clothes online.

162 Reviews from our Community

Overall Review Summary
31
8
2
4
Individual Review Summary
Service:
4.5
Shipping:
4.5
Pricing:
4.5
Warranty:
4.3
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Date Posted:
Ordered On: 11/04/2013
4.3
Overall Rating
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thelittleowlie would shop at ASOS again.
Favourite online fashion retailer!
I love shopping at ASOS! It is definitely my go-to online store for clothes, bags and jewellery. I have shopped on ASOS a number of times and had really good experiences so far. Of course there have been times where I have returned item because it didn't fit etc but generally I'm quite satisfied with the items (especially price wise). I really like the black and white layout and it's quite easy to navigate. They have a lot of sale items as well which is also good. And what's not to like about free shipping?? :) (Sometimes shipping can take around 2-3 weeks, but I guess that's what happens when they come from the UK)

On this particular order I ordered an ASOS watch which I love and wear very often!

Only downside is that you have to pay the returns postage yourself. It used to be free returns when you had to return it to the UK but now that they have an Aussie presence they no longer have free returns :((

Date Posted:
Ordered On: 28/08/2013
3.5
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solarius would shop at ASOS again.
Speedy delivery, iffy quality
Great range of clothes at a good price-point.
Very fast delivery and easy communications and after sales service.

You do get what you pay for though - quality isn't the best. I think quality may have decreased over time.

i totally agree about the decrease in quality!

ceeleaves posted on 1/11/2013

Date Posted:
Ordered On: 14/08/2013
4
Overall Rating
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N/A
nich would shop at ASOS again.
Great service!
I had been lusting over the ASOS Beach Short with trim for summer for a while (winter is just coming to an end where I live) and had no reason to buy them until I saw them on sale! I checked up on them every day to see if my size was still there and after a couple weeks I decided to just go for them! I do have a UniDays account however the discount is not valid on sale items (just thought I'd mention it). I ordered on a Wednesday and my order was at my doorstep by Tuesday morning, which makes 3 working days which was pretty impressive. My order fits true to my size and the quality is as expected for the price, considering ASOS brand is what I'd consider a chain store so the quality is great for something that was $20. Overall very impressed with the quality of my item and speed of delivery!

Date Posted:
Ordered On: 22/07/2012
4
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BrookeB would shop at ASOS again.
Great Item
I would never, ever have purchased anything from ASOS had a close friend not been wearing the most fabulous top when she came over to visit.

I couldn't help myself and had to order the same top, I loved it so much.

Shipping was prompt and the item was just as described. Really happy purchase.

Date Posted:
Ordered On: 31/03/2013
4.2
Overall Rating
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yellowb would shop at ASOS again.
ASOS
I bought:
T-Shirt With Svenska Print for 19.13$
Slim Chino - Elmwood green for 36.67$
T-Shirt With Boom Print for 9.57$
Vans Era 59 Plimsolls - Grey for 90.89

Service:
Service was exceptional. Upon emailing them any queries, you will be notified that they will come in contact with you in 6 hours, which they do not fail to do.

Shipping:
Shipping is free for customers in Australia. It is quick and efficient.
The only issue I encountered was their promotion indicating orders above 125$ received free express delivery. This promotion is not available in conjunction with any other promotional codes.

Pricing:
Reasonable. Generally I shop in the Sales section where clothing is most affordable.

Warranty:
I had an issue with one product which they requested I sent back (postage paid by them), and they delivered a new product before I had even notified them of resending my faulty product.

You must be careful with colours displayed on the website as they may differ and sizes vary. Even sizes of the same brand differ slightly.

Date Posted:
Ordered On: 16/07/2012
4.2
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jillst would shop at ASOS again.
Bad Dress, Amazing Customer Service
I bought a tartan skater dress from ASOS last year. The quality wasn't great and the dress was somewhat lopsided. It was also somewhat small for a standard size. However, once I had made the customer service department aware of the problem, they offered me a full refund, without me even having to muck around sending the dress back! I was very impressed and may shop there again.

Date Posted:
Ordered On: 2/10/2012
4.3
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N/A
Kimlee1983 would shop at ASOS again.
ASOS review
I bought an Asos skinny fit suit/ jacket in black size 38" for my boyfriend. The cost was only $115.29 and delivery was free. I love ASOS because they do free shipping and they are a very professional and easy site to use. The delivery took 9 days which they specified and I was provided a tracking number as well. Really happy overall.