I ordered a couple of pairs of heels during their 20% storewide sale and they arrived in 3 business days. One of the shoes were missing extra heel tips so I Facebooked them and they sent out heel tip replacements via express postage - very happy with their service.
Their prices are quite high so I like to wait for a sale before spending there. The store site is very easy to navigate and is neat, I'd recommend them!
Window Pane Capri Fleck Scarf and key to my heart necklace
I purchcased a pair of lilliana window pane capri size 6 in store. The sales assistant advised that there are many size 4 online available for purchased.
I purchased the size 6 instore and then realised that maybe the size 6 was a bit too big on me.
I went online to purchase the size 4 along with a fleck scarf and key to my heart necklace for free delivery orders over $50.
I received the items two days after and the size 4 was perfect. I was happy and went back into the store to do a refund for the size 6 i bought, I got a credit note instead of a refund.
Lillian qinsoq pane size 4 $44.95 sale 35.96 leigh boucle fleck scarf sky breeze $16.95 sale $13.56 key to my heart necklace gold $4.95 sale $3.96
Total $53.48
The website was user friendly, the amount i paid was a bargain as these items were all on sale with free shipping.
Wrapping of items are execellent, with tissue paper.
I browsed the website for something warm for winter - the website was user friendly, it had different categories to narrow the search down.
I placed an order for the following: x1 Lucy beaded coat lilac petal size 6 original price was $99 and I received 20% discount as it was an online store sale.
Total $79 with free postage on orders over $50.
This was a bargain. I received the coat the following day, postage was fast and item was wrapped up nicely - even the buttons on the coat was wrapped up in tissue paper. It fitted well, i was very happy.
I was searching online for a pair of winter gloves. Came across Forever new and saw that they had a nice quilted material one in black which was suitable for work purposes.
There wasnt a sale but the price was decent, $19.99AUD. Shipping was fast and wrapping was great, nice and delicate material, quality was great and the wool was warm once worn.
I havent had any issues with Forever New since then for online shopping.
Forever New is quite a nicely decorated store offline, it's online store is also quite polished and easy to browse.
I love a store which offers free shipping, in fact I will only shop at ones that do offer it. My order took around one week (7 business days) to arrive which is a little slower than expected but this was during the busy Christmas rush so it wasn't too bad. It was dispatched from Forever New about one day after the order.
It came wrapped nicely wrapped in adorable tissue paper and I happily wore the dress, quality was very nice. Also, I haven't bought anything full-priced at Forever New as I think their prices are a bit steep. Especially as their clothes aren't my style (their clothes = pretty, trendy and classic combined and I'm more suburban). Sale prices are much more reasonable.
Overall, ordering off Forever New was an enjoyable experience.
I needed to purchase an item from the store itself but wasn't able to make the trip so I decided to take the option of shopping on their online store.
Their site is nicely organised and it shows clearly of all items.
The item I had purchased was relatively cheap and it was on sale so therefore it was great to see that it had more to offer.
The shipping was great. Free shipping on all purchases without minimum spend. This is a big advantage for me. They use standard shipping on all orders.
Exchange and refund can be made online or in store.
Brought 20 ip 4s case. The order arrived after a week, and packed nicely bubble wrap and box.
Some of the items in my order is out of stock at their warehouse. However, they always notify to me, and give a refund immediately. The dispatch time is a bit slower than other service, but generally is ok.
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Their prices are quite high so I like to wait for a sale before spending there. The store site is very easy to navigate and is neat, I'd recommend them!