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Harvey Norman Reviews

Is this your store?
4.1 from 29 reviews
27 out of 29 reviewers would shop here again
About Us:
Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.

29 Reviews from our Community

Overall Review Summary
13
2
1
1
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.2
Warranty:
4.1
Date Posted:
Ordered On: 30/05/2013
5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
T_double_U would shop at Harvey Norman again.
Great price and surprisingly friendly service!
On the 30/05/2013 i ordered '1 x Toshiba 4GB USB thumb drive' and within the hour i received notification that my order was ready for pick up.Today (31/05/2013) i went in to collect my order and was really impressed by the friendly service i received.

There was no charge for shipping as this was a click n collect order.

Date Posted:
Ordered On: 28/06/2013
4.7
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
T_double_U would shop at Harvey Norman again.
Nice price
On the 28/06/2013 i ordered a ' Remington PG3560AU Precision Personal Groomer' from Harvey Norman,this is my second personal groomer i've had to purchase due to my previous one (Philips Nose Ear and Eyebrow Trimmer,NT9110) which was less then useless.

This model however is $10 cheaper and does a far superior job.

As this was a click and collect order there was no charge for shipping

Date Posted:
Ordered On: 30/05/2013
4.7
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
T_double_U would shop at Harvey Norman again.
Can't go wrong at this price!
On the 30/05/2013 i ordered '1 x Toshiba 4GB USB Key-ring' for 99c from Harvey Norman as part of one of their 'Red Hot Deal' promotions.

As this was a click and collect deal there was no charge for shipping.The staff member was very helpful.

Date Posted:
Ordered On: 30/05/2013
4.7
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
JacobLukeWood would shop at Harvey Norman again.
99c 4GB USB Flash Drives
An amazing price on flash drives popped up on the Harvey Norman website yesterday (I saw it on OzBargain) and I couldn't help but jump on it. I didn't want to pay for postage so decided to pickup after work as it was Thursday (late night).

The process was super easy to go through and I could even pay by PayPal, I just had to give them my licence at the store and it was all good to go. It was out the back in the bag ready to go. I'm taking one point of the service because I stood at the counter for a bit and nobody seemed to notice me straight away.

The emails about my order were prompt (my receipt and the notification that it is ready for pickup).

The Toshiba 4GB USB 2.0 Flash Drives are great, especially for 99c!

Date Posted:
Ordered On: 25/03/2015
4
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
marlie29 would shop at Harvey Norman again.
Easy online shopping
As my old laptop bag is getting old, I was looking at several alternatives.

It came out harvey norman had the best price and a decent looking laptop bag.

The online shopping process itself is pretty easy and another plus point is that you can do online purchase without paying any shipping fee when you can pick it up from any store.

The only thing I don't particularly like about Harvey Norman's online shopping is that they send you too many emails after the purchase.

Personally, I find this annoying as I have received 5 emails which are :
1.Email of my payment
2.Order confirmation
3.Notification of order collection
4.Tax Invoice
5.Rate item
6.Rate your online shopping experience

I believe the first 4 emails are pretty normal and straightforward, but I don't think sending 6 emails for purchase of one small item is still ok in this case.

Date Posted:
Ordered On: 18/01/2013
4.5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
vinsanity777 would shop at Harvey Norman again.
Buying a phone
Brought an xperia Sola at a reasonably competitive price.

Shipping took around two weeks and when I received the phone it was faulty, but that was all quickly fixed by warranty when I went to my local store to replace it.

Warranty on phones last one year.

Date Posted:
Ordered On: 18/01/2015
3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Benanya would shop at Harvey Norman again.
Very slow shipping even for something small
Slow shipping for small things I ordered this dartboard for my husbands birthday which was on the 24/01 it did not arrive until 28/01 I rang customer service on the 22/01 they were very nice but not very helpful it shipped from NSW to WA it took 10 days I order my husbands darts from the uk on the same date and it arrived before 4 days before the dartboard- go figure