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4.1 from 56 reviews
48 out of 56 reviewers would shop here again
About Us:
JB Hi-Fi - Australia?s biggest range. Buy Plasma, LED and LCD TV's, Computers, Laptops, iPods, iPads, iPhones, MP3 Players, Mobile Phones, Home Theatre, Music, Movies, Musical Instruments, Games & Game Consoles.

56 Reviews from our Community

Overall Review Summary
16
5
3
3
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.4
Warranty:
4
Date Posted:
Ordered On: 4/09/2012
4
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
ashe301 would shop at JB Hi-Fi again.
Reliable
Good online communication, including credit card checks, and delivered within the week

Date Posted:
Ordered On: 20/06/2012
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
DavidX would shop at JB Hi-Fi again.
Gaga over JB
JB had a pricing error on a Lady Gaga shirt. It was $2.99 instead of $32.99.

Needless to say they ran out of the shirt, but in a goodwill gesture sent a tote bag of Lady Gaga instead and cancelled the original purchase price as well. That's good customer service.

I like the layout of the store. It is deliberately a bit messy like the stores themselves so it blends in well with the store branding. The surprising thing is, therefore, how easy it is to find what you're looking for. I can't think of another online store in Australia which does it so well.

I'm Gaga for JB ;)

Date Posted:
Ordered On: 20/07/2012
5
Overall Rating
Service:
Shipping:
Pricing:
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Azza would shop at JB Hi-Fi again.
Music CD Preorder
Order was received in good condition on the day of release for the CD. Very happy with service.

Date Posted:
Ordered On: 3/09/2012
4.2
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Casey would shop at JB Hi-Fi again.
Good pricing for electronics
The sales price were really attractive, shipping took about a week, prices were competitive when I bought it. Quality is holding up so far!

Date Posted:
Ordered On: 1/06/2012
4.5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
jbob would shop at JB Hi-Fi again.
Got diablo very fast
Ordered diablo from jb hifi online.
Was derived very fast and in good condition for a fair price.
Will order again.

Date Posted:
Ordered On: 24/08/2015
3.5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
reptile would shop at JB Hi-Fi again.
First relatively pain free online purchase. Free pickup in store.
Ordered a game capture device and arranged to pick it up in store.

I did not shop around for pricing as i wanted to have it in hand immediately.

My order was confirmed the same day and was ready to pick up the next. Only the order number and my ID was required to pick up the item.

The process was surprisingly painless (unlike previous online order experiences I've had). The only pain point was needing to wait for staff to be available and free to serve - there was a 15 minute wait. Waiting times will most likely vary from store to store and the times which you go.

I would consider purchasing online from JB again should i need an item immediately to pick up.

Date Posted:
Ordered On: 14/11/2015
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
BrookeB would shop at JB Hi-Fi again.
Very Happy
I placed an order for 3 CDs during a CD sale from JB Hifi. They didn't have a great range of CDs on sale, but I didn't find it too difficult to find a few things that took my fancy when they were so inexpensive.

Shipping was also very inexpensive and incredibly fast, with the CDs only taking a few days to arrive. They were very well packed and all arrived in good condition.

I would be very happy to buy from JB Hifi online again, in fact, it was much easier buying the CDs this way than it would have been going in to my local store.