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4.1 from 56 reviews
48 out of 56 reviewers would shop here again
About Us:
JB Hi-Fi - Australia?s biggest range. Buy Plasma, LED and LCD TV's, Computers, Laptops, iPods, iPads, iPhones, MP3 Players, Mobile Phones, Home Theatre, Music, Movies, Musical Instruments, Games & Game Consoles.

56 Reviews from our Community

Overall Review Summary
16
5
3
3
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.4
Warranty:
4
Date Posted:
Ordered On: 2/08/2012
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
T_double_U would shop at JB Hi-Fi again.
Good price and good quick shipping
On the 02/08/2012 i ordered a Logitech N700 Speaker Lapdesk from JB Hi-Fi which i've been very happy with.

From memory the item arrived within 5 days of purchasing which i was pleased with.

Date Posted:
Ordered On: 21/12/2012
4.5
Overall Rating
Service:
Shipping:
N/A
Pricing:
Warranty:
N/A
squance would shop at JB Hi-Fi again.
Some things can be cheaper online compared to instore pricing
I ordered three Glee cds off this website. Two of the cds were the same price as instore while the third one was three dollars cheaper online. I decided to buy them all offline and do an instore pick up. I paid via paypal and I had to wait for an email saying that my order was ready for pick up.

I ordered on Friday and by Saturday afternoon, they had said that my order was ready to be picked up from my local store. Visited the store on Sunday, and showed them the piece of paper to pick up the goods. I had thought that the goods would have already been picked up by then but no, they picked it right then for me. That was ok I guess. They checked my id and then gave me the cds.

Overall a good experience. Why pay shipping when you can just order online and do a local pick up at your store? :)

I recommend buying cds online/instore at Jb Hi Fi. They usually work out to be much cheaper than most stores. When certain cds come out, you should buy them as soon as they are released - after a while, the prices may go up again (which I have seen for many of the Glee cds from $10 to $24).

Date Posted:
Ordered On: 23/08/2012
3.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
rachael_jade would shop at JB Hi-Fi again.
Reliable, but slow.
I was a little disappointed in my order from JB Hi-Fi! I'm a keen customer at the bricks-and-mortar store, but when it comes to ordering a DVD online (as it wasn't in the store), JB leaves a lot to be desired.

The site and purchasing process was somewhat difficult to navigate, particularly with a pre-paid voucher, and I didn't really know what to expect from the purchasing process. Even though I was picking up in-store rather than having the item shipped directly to my house, it took six days to even receive the notification that it had arrived, and I was uncertain the entire time as to whether my item had been shipped from the supplier and there were no estimates to help me determine how long it would take.

The item was in good condition upon pick-up and was exactly as ordered, but considering it was a recent series (the third season of Misfits), I was disappointed in the shipping time and the lack of communication. JB may be cheaper than its competitors, but it seems that customer service is sacrificed somewhere in the business process.

Date Posted:
Ordered On: 31/12/2012
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
mjc84x would shop at JB Hi-Fi again.
Blu-Rays to my door
I ordered a collection of 3 blu-rays online for delivery to my home. I had trouble findng these titles in different stores, and the one that was widely avaliable was $3 cheaper including shipping.

Service was great as I received communication through the confrimation, picking notification and finally shipping confirmation.

Fast delivery, received 4 days after order which was in a week of a public holiday. I would recommend as hassle free, cost effetive ay of buying blu rays.


Date Posted:
Ordered On: 10/09/2012
5
Overall Rating
Service:
Shipping:
Pricing:
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N/A
Mirna_333 would shop at JB Hi-Fi again.
Real cheap postage!
I found a certain children's DVD that I was looking for, from the DIBO the Gift Dragon series. The price was under $10 and the postage price was a steal! only 99c, I was very impressed and purchased it straight away! I must say it is possibly the cheapest postage I've seen so far! The DVD arrived promptly, and I would shop from there again & again! Additionally, I would recommend their online store rather than the retail store, cause I think you could score a few bargains there!

Date Posted:
Ordered On: 10/02/2012
3.3
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
cruncho would shop at JB Hi-Fi again.
Love this store
$20 for a compilation CD is alright price, but it was a pre-order and I could enter a competition with it so it was a great buy and with free shipping, it would be the same as in store.

Came relatively quickly as soon as it was out and was delivered in bubble packaging with receipt.

Date Posted:
Ordered On: 6/01/2012
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
Vivianne2025 would shop at JB Hi-Fi again.
Great
Have orderred a dvd ( true blood) and it came great , quick and with no problems, would definetly recommend store ! I after needed to exchange dvd ( ordered incorrect) and had no problems doing it on store afterwards