I recently purchased all three seasons of Rescue Special Ops on DVD. I was very impressed with the prices. I purchased when there was a sale on TV DVDs, but even at full price, they were cheaper than other competitors. I also found the delivery charge to be reasonable at $2.95.
Site navigation was okay, although sometimes the category pages can feel a little overcrowded. The payment process was simple and straight forward. I received email confirmation almost immediately and a further email once my items had been dispatched.
My only issue was with the lack of information on the extended delivery period for my DVDs. I saw no mention that my items had been marked as "Special Order" until I received the email confirmation AFTER I had paid.
Because they were "Special Order" it meant they had to be ordered directly from the supplier and would result in a 1-2 week delivery time frame. This could have been an issue had I been ordering as a gift, but thankfully it was just for myself, so there was no rush. The items arrived within the 2-week time frame.
All in all, a great experience and I would happily buy from them again.
Recently preordered Starcraft 2 Heart of the Swarm, the beta key was sent within a day. What's great is the fact that they will price match if the game drops in price! Shipping in the past has also been reliable.
I ordered a tomtom GPS on jb hifi's website with 20% discount! they have various method of payment, I used paypal to pay for it.
because i have never purchased anything from them before, I have to create a new account, I have no problem with that this however has caused me to receive 6 EMAILS from them just for a GPS purchase
It's really good of them to notify every little step that they do and confirm it back to the customers, but I think customers should be able to choose whether they want to receive this information or not.
lastly the shipping was okay, not too late not that fast it took them 2-3 business days to reach my place
My brother wanted this item and since there isn't a local JB HI-FI where we live we ordered it online. Shipping was fast, service was good, they kept the item well packaged, have ordered many other items from these guys.
A beloved Australian store from the comfort of your own home.
JB Hi-Fi's competitive prices are only a few clicks away in their e-store.
If you do not have time to visit the store itself - the JB Hi-Fi website is the best option for quickly finding the product you need. JB stocks a massive range of items from movies to radios to iPads. Rare movies are also readily available from the e-store where they may not be easy to find locally.
JB Hi-Fi's prices range from average to absurdly cheap and they never stop having sales. Many times throughout the year the website (and in store) will have reduced price sales (eg. 20% off televisions).
Delivery is very fast - often reaching you in a couple of days. There is also the option to pick up items in store which is a useful option for larger products.
An anecdote: I purchased a hard to find blu-ray (Paprika) from their e-store (The only copy in my state was an hour drive away!) and recieved it two days later!
Overall JB Hi-Fi is the leading option for most media purchases. They ensure you will have your item in your hands speedily for a fair price.
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Site navigation was okay, although sometimes the category pages can feel a little overcrowded. The payment process was simple and straight forward. I received email confirmation almost immediately and a further email once my items had been dispatched.
My only issue was with the lack of information on the extended delivery period for my DVDs. I saw no mention that my items had been marked as "Special Order" until I received the email confirmation AFTER I had paid.
Because they were "Special Order" it meant they had to be ordered directly from the supplier and would result in a 1-2 week delivery time frame. This could have been an issue had I been ordering as a gift, but thankfully it was just for myself, so there was no rush. The items arrived within the 2-week time frame.
All in all, a great experience and I would happily buy from them again.