On the 17/01/2013 i ordered 3 pairs of Puma high cut socks from Ozsale and within a few days they were sent (very quick by Ozsale standards),they arrived the monday just gone (04/01/2013) so not to bad at all.
Bought a jacket from le coq sportif. Happy with the product, however shipping took a long time. The item arrived a month after I ordered it. They did mention that it will take up to 21 days after the sale ends, but this is is still annoying. I also had to pay shipping fee, which is undesirable considering other websites offer free express delivery.
There is no number to contact them which makes it hard to communicate. Pricing is really affordable though (usually up to 50% off well known brands).
Would I shop here again? Probably. I'm a sucker for sales.
I ordered some Chanel makeup from an Ozsale sale middle of December last year. Although I know Christmas and New Year were in the middle the products took one month and 5 days to arrive.
Products were as described and packaged well. Grat site if you want bargains but don't need the goods in a hurry.
OzSale runs "flash sales" where they sell curated selections of items for a limited time.
The website is mostly good, but there's a LOT of stuff on it. For that reason it can be hard to search and find something that interests you without wading through tons and tons of other products first. When I want to shop on OzSale, I have to dedicate at least 30 minutes to it, to go through all the stuff!
This also means that sometimes products aren't as well-described or organised as they could be. This generally isn't an issue, but it's something to be aware of.
Products sold are generally excess stock or old season goods. Sometimes they are slightly damaged (not noticeable at all, really). I guess you get what you pay for here – if I pay $3 for a shirt, and there's a few threads loose, that's really not bad. But don't expect immaculate goods for a fraction of a price.
Shipping is expensive. Each time you order you get a code for discounted shipping on your next order... but this code has never actually worked for me.
Items are imported from overseas when each sale ends, so delivery can be lengthy. Delivery times are quoted on each sale though, and there's a clear tracking system under my account, so I'm well aware of when it's due to arrive. Items from each sale are shipped separately which I like – it means I can get some items sooner – but can be frustrating if I purchase from lots of sales.
None of my deliveries have had paperwork included which is a bit annoying, especially considering they take so long. I might get a single red shirt in a package and have no idea where it came from... but then again, I shop online too much.
Communication is mediocre. I often wait 48+ hours for a response, and even then sometimes they don't even correctly read my query.
Returns are pretty good. Reply paid address is provided and money returned quite quickly. I recently returned a faulty item and only received a credit (I'm entitled to a refund), but I've sent them a message so I'm hoping this will be changed.
Actual Products is Different in Quality & Design Of The Actual Brand
The purchase was done by my wife. Back in Malaysia, we love to buy the products of the brand Zara from their boutiques at Kuala Lumpur. We are definitely sure the quality & design of the brand & their products. There are no Zara boutiques in WA. We purchased 4 pieces of lady dress. The delivery took 2 weeks. Upon received, we're disappointed as the products does not feel like the ones we've purchased before. It is unfair for me to say that they are not authentic but the quality is different, below our expectation.
Ordered sunnies and undies, both were shipped separately, the sunnies were wrapped with a fragile sticker on top which was good because i didn't want them to be smashed.
Cheap and the delivery wasn't bad either.
It took quite a while to come, but within the 21 days specified but i wasn't fussed.
I purchased what I thought was genuine a pair of Swaroski ear rings and a necklace - after 5 weeks I finally received the items, only to find out that they were Swaroski Elements which were packaged in a thin plastic sleeve. The items were most definently fake and there was asian writing on the tag. I have sent the item back for a refund and not head anything back and they have said that the items have not been received and I should have sent them via tracking yet when I asked for a street address they could only provide a PO BOX which couriers do not deliver to. Regards unhappy customer will never buy from them EVER again - terrible service and sell fraudulent items
"This is the first time I have ordered from this website. It is based in China so I was a bit wary. I ordered 24 pairs of kids non-slip s..." Read More
"On the 28/02/2013 i ordered a 'MENS ESSENTIAL TEE' in black and on the 04/03/2013 i received notification that my order had been sent,i th..." Read More
"Brought a pair of Lipstik heels that was originally $89.95 for only $34.90! And that was before StyleTrend limited free shipping on full p..." Read More
