Purchased a Ladies Beach Cruiser Bicycle as a birthday gift, given the rubbish email re a tracking number that no matter how many times you click the link you get nowhere. Received said bike after a week, only to find when lifting it out of the box it had chips off the paintwork, dents in the aluminium tyre guards & where the packers had strapped the bike together in the box had actually buckled the back wheel by splitting the inner rim of tube. I emailed them requesting either a replacement or a new tyre - that was 7 days ago with no response whatsoever except the automated we will get back to you jargon & a phone number that actually auto hangs up on you & is in no way connected. Phoney phoney phoney, will never purchase again from this site!
Safe your time and avoid frustration with this company. I ordered set of speakers and paid with PayPal. Goods supposed to be sent and they provided tracking number. Two weeks later nothing arrived. The customer service didn't bother to give me any sensible answer and did't want to refund my money. All their positive claims on the website about return and refund are bunch of lies. I spent hours pursuing them without any results. Finally PayPal refund my money. I will newer reccomend oo.com.au to anybody!
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