marycipk would not shop at Big Warehouse Spares again.
Worst company ever
The worst company I've ever dealt with. I sent photos of the part received the wrong part $100 more than their competition. Waiting for my refund. They want a 30% restocking fee!!! Tried to tell me I couldn't return the part. Found their phone number on other bad review/ warning sites. I wish I'd googled them before I ordered my part. Went to stoveconnection. Fantastic service good prices and very fast shipping
Suk. would not shop at Big Warehouse Spares again.
Scam merchants & Deceptive Postage Charges
They have flooded other sites with great reviews so am sus when they have links to big time ACT IT firm that set up website. 30,000 good reviews on their own site??? Be aware of this facade potential customers...
Ok my experience, ordered a part through them. Did homework on them but google searches didn't show much negativity so I went ahead. Didn't show part in inventory but sent e-mail saying we have found, I ordered. Ok, ordering got my senses tingling, I should have cancelled out then but they already had CC number. They throw a 1.5% surcharge in after you have paid, also show a direct credit route to their bank as well, only after paid however. No issues I thought, their website trumpets free postage over $30 order. 7 days later I get hit for a postage fee of $25. Worst still a satchel would have arrived on 28 Dec but this e-parcel will not arrive till 4 Jan.
I complain, they state that I checked you decide on the postage. I dispute this saying that check said cheapest possible means, i.e. Advertised Free satchel. They push to obviously their go to man and he pushes company line. I have informed them we are in dispute, look IMO avoid. I am pursuing advocacy avenues including chargeback for the postage on CC that I can to cause them the grief they have given me for a quick buck.
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