Bought 2 pairs of shoes from The Iconic. The one for myself fit beautifully and I love it, the one for my husband was a little small. Shipping was super fast - next day delivery!
I called customer service to let them know I needed an exchange so they set the larger size aside for me. Returning is easy, just print off the postage paid shipping label, stick it on the original packaging and pop it into the post box. Unfortunately even the larger size was too narrow for my husband so I ended up returning the shoes for a full refund. It took about 2 weeks for the refund to come through as they had to wait for the shoes to get back to them.
They have some fantastic sales, postage is free and returns are free. If you sign up to their mailing list you get a $10 voucher to spend on anything over $50.
They offer free refunds which they actually follow through on, but it takes about 2-3 weeks for the refund to clear. Other than that, shipping was quick, did get a faulty jacket button once but that was dealt with swiftly by customer service.
things there are quite pricey though, even with the constant discounts.
I ordered a Columbia Bugaboo Jacket, shipping took about 3 days.
"I ordered a kilo of honey direct from a farmer using the Farmhouse Direct website after receiving an e-mail advertising a free shipping pr..." Read More
"It was my first time buying off from Sasa and it contained a lot of different makeup/skincare products for good prices. The shipping took ..." Read More
"Galaxy book store is an awesome book store. I originally saw their physical store in Sydney but switched to their online store for a few o..." Read More
"I ordered new bras from Berlei after my last lot began popping underwires in quick succession, as they seem to do when they were all purch..." Read More
I called customer service to let them know I needed an exchange so they set the larger size aside for me. Returning is easy, just print off the postage paid shipping label, stick it on the original packaging and pop it into the post box. Unfortunately even the larger size was too narrow for my husband so I ended up returning the shoes for a full refund. It took about 2 weeks for the refund to come through as they had to wait for the shoes to get back to them.
They have some fantastic sales, postage is free and returns are free. If you sign up to their mailing list you get a $10 voucher to spend on anything over $50.