I recently bought a pair of the Airlie heels by Spurr as they were on sale for only $35.00! Shipping only took a few days although on the website it does say express/next day shipping and it took around 4 days to arrive (although I do live in regional south australia).
The products on there are good quality, but its very hard to find what you want unless you know the name of the brand and can search it. If not you have to sift through a lot of boring (and sometimes unreasonably priced) products.
In saying that, every time I order from The Iconic they send a magazine and a $15 voucher (which can only be used if you spend a certain amount). On top of this if you subscribe to their mailing list, you can get $10 off your next purchase (there is also an amount which must be spent to attain this discount).
The service is okay, the shipping is okay, but overall I was happy with the product and it came in time.
I have purchased from The Iconic on multiple occasions. Product descriptions have always been accurate and items have been of a high quality.
Standard shipping is packed well and dispatched quickly.
My same-day shipping experience was okay. The estimated time to arrival shown changed sporadically, and I ended up waiting for about 3 hours after the initial delivery time I was told. I understand The Iconic use an external company to handle these, and I am also located right in the Sydney CBD so I know traffic can be unreliable, but a better estimated arrival time here would have been great.
One of my items broke about 3 months after purchase (a well-used bag had a buckle come loose). I contacted support to arrange a refund. The whole process took about 24 hours from my first email, to when I was authorised to return. They are covering return postage.
Every staff member I've dealt with has been polite, friendly and understanding.
My only complaint is that prices can be unreliable, and sizing is sometimes a tiny bit off – but hardly enough to matter.
They offer free refunds which they actually follow through on, but it takes about 2-3 weeks for the refund to clear. Other than that, shipping was quick, did get a faulty jacket button once but that was dealt with swiftly by customer service.
things there are quite pricey though, even with the constant discounts.
I ordered a Columbia Bugaboo Jacket, shipping took about 3 days.
If you want great discounts for products use The Iconic. I bought a few button up short sleeve shirts from them. Delivered in around 3 days.
Great brands, local shipping and good prices. Just don't expect much in the way of service. I had an issue with sizing which took two weeks for them to fix. I managed to get a good response from their Facebook Page.
Items purchased : A pair of spiked up boots, a pair of sunglasses. I found the website very easy to use with good pictures that allow you to zoom in for better viewing. Description of each item was also clear. The products matched the pictures online so I was very pleased with the quality. The free shipping only took 2 days which was such a delightful surprise. I found the pricing to be compatible with the quality offered. It was also convenient for me to sort my search by pricing or popularity.
Great big selection of apparel, footwear and accessories. The sales are better than retail stores. Purchased twice from this store. Shipping is free even for a $40 clutch. I received the product within a week. I wouldn't say that my purchase was 'express shipped' as I received both purchases after about 3 days of purchase. I purchased a pair of senso shoes which were purchased about $100 off it's full price. They were definitely shoes that I would hardly come across in terms of style, quality and price at a retail store.
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The products on there are good quality, but its very hard to find what you want unless you know the name of the brand and can search it. If not you have to sift through a lot of boring (and sometimes unreasonably priced) products.
In saying that, every time I order from The Iconic they send a magazine and a $15 voucher (which can only be used if you spend a certain amount). On top of this if you subscribe to their mailing list, you can get $10 off your next purchase (there is also an amount which must be spent to attain this discount).
The service is okay, the shipping is okay, but overall I was happy with the product and it came in time.