Bought 2 pairs of shoes from The Iconic. The one for myself fit beautifully and I love it, the one for my husband was a little small. Shipping was super fast - next day delivery!
I called customer service to let them know I needed an exchange so they set the larger size aside for me. Returning is easy, just print off the postage paid shipping label, stick it on the original packaging and pop it into the post box. Unfortunately even the larger size was too narrow for my husband so I ended up returning the shoes for a full refund. It took about 2 weeks for the refund to come through as they had to wait for the shoes to get back to them.
They have some fantastic sales, postage is free and returns are free. If you sign up to their mailing list you get a $10 voucher to spend on anything over $50.
I recently ordered a couple of dresses and tops from the iconic and found it to have great quality and style, not to mention super fast shipping (within 3 business days) the dresses I bough were on sale so they were quite good value. The thing I love about the iconic is that it brings so many brands together and often has a huge range of sale items!!
The Iconic features an amazing range of mens, womens and kids clothing and accessories. They always have the latest brands and fashion and you can always count on a huge range of items being on sale! I bought amazing Walnut Melbourne Ava flats! Shipping is very efficient and arrived within 2 days, and shipping is FREE!! I have been extremely happy with all the products I have bought from The Iconic!
Iconic might the benchmark for online fashion in Australia, I ordered a pair of sneakers which were discounted and shipping was also free meaning more savings.
When the order arrived it came in a sturdy iconic box and everything was nicely packaged.
Overall, definitely a keeper.
Free returns are also offered if things don't work well
I ordered shoes and a skirt from the Iconic on a Friday. Received an excellent price for both of them.
I realised I had put the wrong address on the order, so called to have it changed around. This was painless and the customer service guy I spoke to on the phone was very polite and helpful.
I received regular parcel tracking updates and it arrived on Tuesday. Couldn't be happier!
The return policy was also made very clear in case I have any issues. I definitely feel comfortable ordering from here again. Plus; the shoes are so cute!
Their service is absolutely great. Fast postage which means that if you order items today, you will definitely get it tomorrow (if you're located within the metro area).
There are many sales on this online store. You will bound to find items that is such a bargain!
Their online store has items for everyone. Women, men and kids.
They also offer 3 hours delivery for those who desperately need their items in the same day.
I recommend this to anyone. I am satisfied with their variety of items and customers service that I have been offered.
The iconic are really good to order from for clothing. I have ordered a few times and the service it always great. I like the fact they have an online chat option so you can still get that human service online. Everytime I have ordered there have been sales, the shipping is free and it turns up next day. The products I have ordered have been good quality. What more could you ask for.
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I called customer service to let them know I needed an exchange so they set the larger size aside for me. Returning is easy, just print off the postage paid shipping label, stick it on the original packaging and pop it into the post box. Unfortunately even the larger size was too narrow for my husband so I ended up returning the shoes for a full refund. It took about 2 weeks for the refund to come through as they had to wait for the shoes to get back to them.
They have some fantastic sales, postage is free and returns are free. If you sign up to their mailing list you get a $10 voucher to spend on anything over $50.