This was my first purchase from The Iconic - where I purchased a pair of J Brand Mid Rise Capri's for more than 50% off the RRP!
The process was easy, and my packaged arrived promptly with an enclosed Iconic magazine.
I was really happy with my purchase and would definitely shop at The Iconic again. I browse the site from time to time and they seem to have good discounts.
Purchased a pair of wedges from The Iconic. Very happy with them - exactly as pictured. Ordered them on a Sunday night, received them on Tuesday. Shipping was free as I had spent over $20 and I had also gotten $10 off for signing up to their newsletter. They have a huge range of clothing, shoes and accessories, however it can be a bit pricey even with the sales.
Overall, easy transaction. I had no problems navigating through the website or placing my order. Would shop here again :)
Their service is absolutely great. Fast postage which means that if you order items today, you will definitely get it tomorrow (if you're located within the metro area).
There are many sales on this online store. You will bound to find items that is such a bargain!
Their online store has items for everyone. Women, men and kids.
They also offer 3 hours delivery for those who desperately need their items in the same day.
I recommend this to anyone. I am satisfied with their variety of items and customers service that I have been offered.
The iconic are really good to order from for clothing. I have ordered a few times and the service it always great. I like the fact they have an online chat option so you can still get that human service online. Everytime I have ordered there have been sales, the shipping is free and it turns up next day. The products I have ordered have been good quality. What more could you ask for.
First time I have used the website. Great range of baby clothes. Purchased two dresses which where on sale for $13.95, currently $35 at David Jones. Free postage. If you sign up for the newsletter, you will receive a $10 voucher to use towards a purchase of $50 or more within 31days. Shipping took 3 days. Voucher included for my next purchase $15 off $59 or more
Absolutely amazing! Great prices, especially when they have sales, also reward you for shopping and signing up to their newsletter. Great to get a hard copy of the newsletter too in the mail. Shipping always arrives next day when ordered before 2pm and staff are super helpful all the time.
On 14/03/2013 I purchased two pair of flats, one brown and one black from The Iconic website.
The total order amount was $60.92. I condisered this amount was cheap for two pair of flats. Shipping was free, which was a bonus !
The items arrived quick and packaging was well wrapped. There was no issues with the items themselves. However, the black pair of flats did not fit me.
I when online to chat with a staff from The Iconic the following day to inform them of the size matter. They advised me to return the item and they will issue a refund. Their service was good and fast, very polite and understanding.
The best thing about The Iconic are 1. Shipping is free 2. Return item is free 3. Refund & exchange option
I returned the item , with the invoice provided by The Iconic and received my refund within 14 days.
Their website is very good for tracking items as well. I was able to see the status of the returned item on my account which gave me a peace of mind.
Over all, I was very impressed with their service and product.
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The process was easy, and my packaged arrived promptly with an enclosed Iconic magazine.
I was really happy with my purchase and would definitely shop at The Iconic again. I browse the site from time to time and they seem to have good discounts.