ordered a merino wool cardigan and a merino wool jumper
email order confirmation was sent and item was dispatched the same day
delivery arrived via DHL (signed for) in 3 days, but i wasnt home to receive the item. rearranging a delivery date was quick and easy (DHL left a card with details)
both merino wool items are super soft and of high quality
package arrived with an almond chocolate. a nice suprise.
exchange policy and refund policy are very reasonable and would definitely encourage me to buy from them again. in fact, after this experience, if i see any other items i like, i wouldnt hesitate to buy from them again.
marlie29 would shop at Hallenstein Brothers again.
Awesome affordable clothes
I purchased one chino and a baseball jacket from hallenstein, at first I didn't realize that the price was in NZD but it's still affordable for me so I go thru and chose the stuff that I want, then just before the check out I realize that it is not in AUD and when they converted it to AUD it is a looot cheaper for me!
the shipping is pretty quick too, it reached my place in less than a week the item itself is really cool and fits me properly, the material of the chino is really nice, I'm pretty sure if you are after similar things in Australian stores it will cost you twice or thrice as much as what I've paid in Hallensteins (oh! and free shipping for orders more than $50)
and just in case it doesn't fit you properly you can always send it back to their warehouse in mascot (sydney) and get a money back.
PS. They also put chocolate and a thank you card in your package!
NayanRahman would shop at Hallenstein Brothers again.
More excellence
for 100 dollars i bought 2 jeans a sexy scarf and boardies.I am extremely happy with this buy. It is so cheap and quality. Delivery has taken a week since its from New zealand. I used a coupon code to further reduce the price, OZB25
NayanRahman would shop at Hallenstein Brothers again.
Excellence in providing suave and class
I bought a full suit with a shirt and tie included and a chino for 182 dollars. It was part of a special advertised on the site plus a coupon. I am satisfied with the price and quality of the clothing. It took about a weeks delivery.
mustkill would shop at Hallenstein Brothers again.
Would order again
Ordered a suit. Quality is decent but the pants did not fit. Posted for return. Still awaiting response however customer service is very friendly and helpful.
Update: Refund received the day the return arrived back to their warehouse. VERY quick and customer service rep is very helpful. Will definitely buy again :)
Took around 20 days to received the order in new year season. Don't expect too much in a quality, better than Yd cloth. The size guide is a bit off. My waist is 86cm, normally wear size 28-30. According to the guide, i order size 32, and the result is too big. Size 30 is perfect fit for me. Currently in the process of dealing with return.
UDPATED: they do have refund service, no exchange. Will post the order back to the Au address, and received the refund later.
UDPATED: post the cloth back to their warehouse at Syd, i have to pay the postage, cost 6$. Too around 7-8 days to receive the refund. Everything run smoothly
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email order confirmation was sent and item was dispatched the same day
delivery arrived via DHL (signed for) in 3 days, but i wasnt home to receive the item. rearranging a delivery date was quick and easy (DHL left a card with details)
both merino wool items are super soft and of high quality
package arrived with an almond chocolate. a nice suprise.
exchange policy and refund policy are very reasonable and would definitely encourage me to buy from them again. in fact, after this experience, if i see any other items i like, i wouldnt hesitate to buy from them again.
no issues recommending them to others either