On 29/06/15 I placed an order with warehouse1 for an HP 387A Multifunction Printer. I immediately paid for and I expected delivery with 1-3 Days.
On 09/07/15 I attempted to phone warehouse1 but after 2 calls and having spent 35 minutes on hold I emailed them in an attempt to find out where my order was.
Having had no reply by 11/07/15 I again called the business, Spent another 20 minutes on hold and then spoke to a man who couldn’t tell me what had happened to my order and advised me that he had my details and would call me back as soon as he had spoken to their warehouse. He never called me back.
On 11/07/15 I then sent another two emails asking for my printer.
On 13/07/15 I received a reply to the email from Jack Gregory stating “I have requested assistance from my Manager regarding this, to find out where the order is up to and when it will be arriving, as soon as I have more information I will be in touch to let you know”. Needless to say I have never heard back from this manager.
On 17/07/15 I again emailed and requested the printer be sent. My order was Rejected and cancelled without explanation.
Never do do business with them. They are unprofessional and you will be frustrated and disappointed.
"I purchased this refurbished monitor from the factory outlet area of the website for $189 delivered which is a great price for the monitor..." Read More
"For our upcoming trip we needed some Apple equipment and ordered a 30-pin to USB Cable and an HDMI-to-HDMI Cable 1.8m on October 25 and re..." Read More
"Megabuy don't stock all products in store so I had to order this one online. The shipping was costly for what the item was and was quite l..." Read More
"After ordering a playsuit from Princess Polly around 7:45am on Wednesday it turned up at our doorstep around 11am Thursday which is absolu..." Read More
On 09/07/15 I attempted to phone warehouse1 but after 2 calls and having spent 35 minutes on hold I emailed them in an attempt to find out where my order was.
Having had no reply by 11/07/15 I again called the business, Spent another 20 minutes on hold and then spoke to a man who couldn’t tell me what had happened to my order and advised me that he had my details and would call me back as soon as he had spoken to their warehouse. He never called me back.
On 11/07/15 I then sent another two emails asking for my printer.
On 13/07/15 I received a reply to the email from Jack Gregory stating “I have requested assistance from my Manager regarding this, to find out where the order is up to and when it will be arriving, as soon as I have more information I will be in touch to let you know”. Needless to say I have never heard back from this manager.
On 17/07/15 I again emailed and requested the printer be sent. My order was Rejected and cancelled without explanation.
Never do do business with them. They are unprofessional and you will be frustrated and disappointed.