I take back my statement that I won't be back to Milan Direct, they are very reliable I just am not satisfied with the high prices they charge!
To combat this, I browse their sale section to find cheaper kitchenware/house decorations and I'm generally pretty happy with the price then.
They dispatch orders in one business day, it arrives the day after by Toll (if you ordered a lot, make sure you're home or they will charge you $30 or something ridiculous to redeliver).
Overall, I am satisfied with this site and will be back if I need certain things.
The products I ordered are sent by Toll so it was really quick. I ordered on Monday and they arrived Thursday so that's 3 business days to process and ship, very impressive as it was free shipping.
I ordered a 7 piece silicon kitchen set for $9 and 2pk 60cm Christmas trees on sale for $5. They arrived separately and safely/packaged appropriately.
Quality is okay though the description of the 7 piece set was different - I received a silicon brush instead of perforated spoon. Also, the "RRP" of $49 may have been false because it's usually $19 full price on Milan Direct's eBay store.
I don't think I will be back because the product quality & pricing isn't the best unless there's a great sale.
I purchased $1050 worth of furniture (Industrial stool, Egg Chair, RAR Rocker and Le Corbusier Lounge).
Website was easy to navigate, photographs were of high quality with diff angles shown of product, payment and confirmation was seamless. Delivery was on time and coordinated (driver's mobile was provided, he called on day to confirm time)
Quality was ok, it is replica furniture so don't expect quality for the low price.
After purchasing a discount voucher from Groupon for Milan Direct, we decided to purchase a rug and a Eames chair. Although they don't have a physical store, the photos on their website were detailed enough for you to get an understanding of the looks. Their shipping costs were quite reasonable, considering how heavy some of these items were. Unfortunately they didn't have stock of the eames chair and that delivery of the chair would be in September. Regardless of this situation, the shipping costs were the same regardless of whether the order came as a single item or sent together. The rug arrived first and was packaged really well. Delivery person rang up ahead to confirm that someone would be home and was delivered. Quality of the rug wasn't spectacular, but neither was it bad. After using it for a couple of months, quite happy with the rug considering the price we paid for it. As for the chair, after about a month in August we got an email letting me know that they received stock early, so we decided to get it delivered. As was the case with the rug, the courier company rang ahead to confirm delivery, and the driver also called on the day to confirm. The chair was delivered with no damage due to the good packaging. The only negative side to the experience was having to put in screws to put the chair together which proved challenging. Overall the product is of a good quality and am happy with the purchase. Will purchase from them again.
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To combat this, I browse their sale section to find cheaper kitchenware/house decorations and I'm generally pretty happy with the price then.
They dispatch orders in one business day, it arrives the day after by Toll (if you ordered a lot, make sure you're home or they will charge you $30 or something ridiculous to redeliver).
Overall, I am satisfied with this site and will be back if I need certain things.