Dick Smith - Talk to the Techxperts - We're doing deals on Apple ipods, laptops, notebooks, 3D TV, LCD and Plasma, GPS with great brands like Logitech, Sony, Samsung, Apple, Tomtom, Garmin, and Microsoft!
reptile would shop at Dick Smith Electronics again.
Quick shipping times. Can have competitive prices with sales
Ordered a Chromecast to see what all the hype was about
I received an payment confirmation and order shipped email the same day, which was quite pleasing. My item arrived 3 days later, so only a 4 day turnaround time, which i was quite happy with.
Havent used the chromecast as yet, as i (still) havent had the time nor immediate motivation to do so. Ill get around to it one day
Happy to order from Dick Smith again if they can keep up the quick delivery times
reptile would shop at Dick Smith Electronics again.
Good prices on some items with constant online sales & Click n Collect
Ordered a hard drive case for storing my portable HDD and chose to pick it up at my local store (free)
i was notified by email 4 days later that my item was available for pick up
a simple and pain-free pickup this time around
dick smith are constantly having online sales and promotions across their range of items (often on their accessories), so if you are not in a rush, it worth keeping an eye out for items of interest
if service was this efficient across all their range of stores, it would be easy to recommend repeat purchases from DSE
hothaibinh would shop at Dick Smith Electronics again.
Bad Product
I ordered a GPS from the website to my friend in WA. The order arrived in a week but the GPS charger doesn't work. At first we thought it was because of the old car so we left it unused for 2 months. Then I found an old phone charger to try and found the GPS was working normally so we concluded the charger was broken. We complained Dick Smiths and they advised us to ask the manufacturer first for faster service. We found it troublesome so we ordered a charger from ebay. The GPS worked for a few days with the new charger but then I couldn't turn it on anymore. Anyway, it was a single incident, other orders were all fine to me.
JacobLukeWood would shop at Dick Smith Electronics again.
Logitech Z623 Speaker System
After seeing mostly all of my friends with this awesome sounding speaker system I've wanted it for a while, when I saw it on sale for $99 I had to jump on it. The speakers are super bass heavy but the bass strength can be changed and they look beautiful and have several input options (2x 3.5mm and 1x RCA).
Dick Smith don't have the best website, it seems every time they update it they make it more confusing and worse, however checking out wasn't too hard. They offered a variety of payment methods including PayPal and good email updates.
Shipping was free for items $99 and over however I ordered on Sunday, and it did not arrive until Thursday, it was delivered by StarTrack who have a depot which is way too far away for me to drive to from past experience and come around 1pm when I'm not home, which makes it hard to get my parcel.
Dick Smith had also told StarTrack to not allow me to sign a card for them to leave it unattended which makes it even harder to collect.
However the item arrived functional and undamaged.
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I received an payment confirmation and order shipped email the same day, which was quite pleasing. My item arrived 3 days later, so only a 4 day turnaround time, which i was quite happy with.
Havent used the chromecast as yet, as i (still) havent had the time nor immediate motivation to do so. Ill get around to it one day
Happy to order from Dick Smith again if they can keep up the quick delivery times