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reptile would shop at Dick Smith Electronics again.
Occasionally has good prices, but good delivery times
Ordered a iPad mini casne as my existing one was getting tattered and had seen better days
Received free delivery as part of their on again, off again, free shipping fridays.
I received a confirmation email and my item was marked as shipped the same day. Strangely, the item took 5 days to arrive (well, 3 business days). From past experience, Dick Smith orders normally arrived within 1-2 days, though im not complaining. More of a statement.
The case was basic, but exactly what i needed. Happy to buy from Dick Smith again, pending good products at good prices, with the convenience of delivery to my door.
reptile would shop at Dick Smith Electronics again.
Some good prices, with a small shipping fee
Ordered an LG bluetooth sound dock that was both iPhone and Android compatible
Shipping was an acceptable $5
My order was confirmed as soon as the payment was made, with my invoice being sent the next day.
My order was marked as shipped 3 days later, to arrive 4 days after that. As i was not in a rush to receive the item, i felt that the delivery time was acceptable.
The sound quality of the dock itself was good for the price, but not as good as i expected. But with the large variety of pairing options, it is a versatile unit and would come in handy for having people over.
Depending on the product and price, i would consider purchasing from Dick Smith again
reptile would shop at Dick Smith Electronics again.
Poor ordering systems, made up for by helpful staff
Ordered a camera case for pick up at a nearby store.
My order was confirmed the same day of the order.
After waiting a week of not being contacted or any ready for pick up notification, I decided to visit the store to check.
Turned out that they had not even processed my order, though the staff did arrange it in store.
Somewhat frustrating, but not sure where the issue lay - with the staff, or their ordering system. I'll give the staff the benefit of the doubt and blame the system.
Hopefully this doesn't occur too frequently as it will put me off shopping from dick smith more frequently, but as the staff were helpful, I'll most likely buy from them again.
shopreviewer would shop at Dick Smith Electronics again.
Use Click and Collect
Ordered Apple Macbook Air. They have alot of offers such as spend $X get $Y off but tend to have a lot of exclusions. Had a promo code for 15% off Apple laptops which I used.
Website is easy to use. Used the Click and Collect function and it was ready for collection within 24hours. Need photo I.D. to collect items above $100 and easy straightforward process for me.
I did have problems previously when ordering a Samsung Note 4 where my order was cancelled because they could not verify my credit card details. Paid via Paypal instead.
syoleen would shop at Dick Smith Electronics again.
Good
Before I bought Diablo III from Dick Smith, I placed an order from JBHifi. But JBHifi didn't deliver it after 4 weeks. I received it from Dick Smith first even though I placed order there 2 weeks later.
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Received free delivery as part of their on again, off again, free shipping fridays.
I received a confirmation email and my item was marked as shipped the same day. Strangely, the item took 5 days to arrive (well, 3 business days). From past experience, Dick Smith orders normally arrived within 1-2 days, though im not complaining. More of a statement.
The case was basic, but exactly what i needed. Happy to buy from Dick Smith again, pending good products at good prices, with the convenience of delivery to my door.