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3.2 from 81 reviews
42 out of 81 reviewers would shop here again
About Us:
Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.

81 Reviews from our Community

Overall Review Summary
15
11
14
15
Individual Review Summary
Service:
2.9
Shipping:
3
Pricing:
4
Warranty:
2.7
Date Posted:
Ordered On: 17/04/2014
4.8
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
rolyat would shop at Kogan again.
A good transaction
On April 17 I ordered 100 Lino's Granbar Ristretto capsules to be used in my Nespresso machine. The order was despatched on April 22 (satisfactory turnaround time) and was delivered on April 25.
The coffee is almost as good as Nespresso's and the cost is over 40% lower! Good value.

Date Posted:
Ordered On: 1/03/2014
5
Overall Rating
Service:
Shipping:
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rolyat would shop at Kogan again.
Value plus.
On March 1 I ordered 2 x 100 Pack Lino's Nespresso Compatible Coffee Capsules (Granbar Ristretto) and received my order on March 5. I ordered two packs because the price was temporarily reduced. The taste of the coffee is very good and the value, especially considering shipping is free, is excellent.

Date Posted:
Ordered On: 1/02/2014
5
Overall Rating
Service:
Shipping:
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rolyat would shop at Kogan again.
Value for money
I usually buy Nespresso coffee capsules for my Nespresso coffee machine but, for a change and because the price per capsule was so low, I ordered some Ristretto capsules from Kogan on February 1. My order was shipped on February 4 and received on February 6.

The quality of the Ristretto is not quite as high as Nespresso's but the value for money is better.

Communication keeping me up to date with what was happening with my order was very good.

Date Posted:
Ordered On: 27/12/2013
3.7
Overall Rating
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Shipping:
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N/A
reptile would shop at Kogan again.
no frills, value for money. shipping times not so good
bought a Kogan branded heated shiatsu massager

you hear alot about kogan, so i decided to give his products a try. got free shipping as part of a sale promotion

the confirmation email stated expected shipping date was 1-2 days and delivery within 5. my item was marked as shipped 5 days later and arrived 6 days after that. so cant say that shipping times were good nor accurate. luckily i wasnt expecting it in a rush (though i was expecting it sooner)

the massager itself was extremely simple. on/off/heat. thats pretty much the whole manual right there. cant say i can feel any heat, but at least the massage function works.

wont complain, but nothing to rave about. its functional and since comparable "branded" products cost $50 upwards, ill say it offers value for money

not sold on kogan yet, but i'll keep an eye out

Date Posted:
Ordered On: 21/12/2013
2.2
Overall Rating
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Shipping:
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Briang would not shop at Kogan again.
Nil after sales service
Ordered 3 items, Car dash video camera, Video sun glasses, and a 32g sd card for Video camera, all with extended warranty.
Arrved fairly quickly considering it was Xmas with public holidays.
Went to try the car dash camera and found the power lead was faulty and wouldn't power the camera.Contacted Kogan through their "Help Centre", got a reply stating they would get back to me. Still waiting for this to happen.
I have sent another request and got the same reply. And guess what, still waiting.
No Phone number to speak to someone to be found on the web site.
Absolutely nil after sales service, and would not recommend anyone to shop at Kogan, as I certainly will not shop there again!

Date Posted:
Ordered On: 17/08/2013
3.5
Overall Rating
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Shipping:
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NayanRahman would shop at Kogan again.
Good phone but where is the support
I bought an LG OPTIMUS G from here. great phone. great price all was working fine.

Until my screen cracked. I don't know how it cracked it was on my bed. I contacted warranty, the process was slow, and despite my appeal they helped me in 0 ways. Like ofcourse it didn't cover it but they really did not help me or give any suggestions :(

Compare LG Optimus G Prices


Date Posted:
Ordered On: 28/10/2013
2.2
Overall Rating
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Shipping:
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Warranty:
Greg would not shop at Kogan again.
Smart TV absolutely hopeless service
Bought a 32" smart tv.

When it came, it looked used and was missing remote and some screws.

Only took about 4 weeks to get the bits, but then I found it only worked for 10 minutes. Kogan now not responding to emails.

So I have a TV which does not work and a totally unresponsive company