Kogan LED TV and LCD TV prices smash the competition. Discount LED televisions is our specialty. You can buy a discount LED TV and LCD TV from our LED TV Online store. The best value LED TVs and LCD TVs in Australia. We cut out the middle men to give you LED TVs with huge discounts.
Ordered 2 iPhone 5cs for teenage daughters for Christmas. Was told they would arrive in time. 1 did, 2nd one never turned up. After sending numerous follow up emails was advised blue no longer available but I could order pink. Did so, still no package. After continuous follow up (and Christmas with an IOU to my daughter) were finally advised they were unable to supply. Ordered one from 'here to buy' on eBay Tuesday, phone arrived 2 days later - far better service. Would never recommend Kogan, nor will I use them again. Don't advertise product you don't have!!
Hey Kellie, if the iphone 5c's functioning okay? I bought an S4 on ebay and it felt cheaper and had crap signal so I'm reluctant to buy phones online from cheaper retailers.
I ordered a Samsung S5 mini which was suppose to be dispatched within 2 weeks at the latest. Week 3 I email for a refund and they keep telling me its being processed. I am to the point of contacting the ACCC just to get a refund. The real company is run out of HK and the people in Australia have no idea what is happening.
I ordered a Kogan Agora 4G+ phone on 5/12/14 and after 2 1/2 weeks of no order update I made an enquiry with Kogans so called "customer service department" I was told they would get back to me with an answer which they never did so my next email was asking them to cancel my order as I could see I was not going to get it by Christmas.
The next thing I know I get an email saying it had left the warehouse and here is a tracking number. One week later and the tracking message that read : Shipping information received by Australia Post had not changed so I asked Australia Post to investigate the issue for me which they did very promptly, only to say that they had never received the item from the sender and the case was closed!
After reading of numerous other stories of people having the same issue on their Facebook page I started responding to these peoples comments only to find that Kogan have removed all of my posts have been removed in order to maintain their 99% customer satisfaction rating I guess! I am now in the process of retrieving my money via a Paypal dispute as Kogan do not have the decency to refund customers money when they cannot supply the item.
unreliable unprofessional, order never arrived, no communication
I have had a terrible experience with KOGAN. being a Google trusted store I trusted that I would receive my order especially in time for Christmas despite ordering it on 3rd december 2014, but it hadnt even left the warehouse on Christmas eve! I contacted them by many methods phone, email and they promised to followup each time but they never did. When i first purchased the product which was only some water bottles the email received confirming the order stated that it would be dispatched in 1-2 days but it never did. This store uses sales ppl as customer service personnel! they dont even have a customer service department! All they know best is to spit out sales emails (SPAM)
I ordered an iPhone 5c from Kogan as it offered the phone at the cheapest price both online as well as in any stores.
I was a bit doubtful as it was not a local Australian store, but nearly one year later I've had no problems with my phone.
As it was being shipped from overseas I was prepared to wait a few weeks for it, and it took about 3 weeks to be delivered.
On the negative side, the charger that came with the phone was not compatible with Australian power supply and Kogan provided a generic adaptor. It would be nice if they made it possible to supply the correct power plugs seeing as they distribute worldwide, or at least provide original Apple adaptors.
I ordered a Universal Phone Holder & Rapid Car Charger Kit and also a Universal 2600mAh Power Bank from Kogan. Very easy site to navigate, crazy good prices but as most people know sometimes not the best quality. I've found the power bank to be great, better than a more expensive one I'd bought elsewhere. The Phone Holder only last about a month before it started to droop and now no longer holds the phone up. On the flip side Kogan's Customer Service offered to send a brand new one out to replace it without me having to need to return the dud one so was very impressed with that.
Ordered more Granbar Ristretto coffee capsules from my Nespresso machine on June 12. The order was despatched on June 16 (quite timely for Kogan) and received on June 19.
The coffee is good and the price is low, so the overall value is great.
"I ordered some beauty products because DJ had a promotion where you get a $20 gift card for every $200 spent on beauty. I also have access..." Read More
"i purchased my quilt cover here, I am generally really satisfied with the item, the material is really good and they have many choices too..." Read More
"My order for a bag was apparently shipped on the 14th of december, well that was what the email said, but it has been over a month and th..." Read More
Thanks