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4.1 from 56 reviews
48 out of 56 reviewers would shop here again
About Us:
JB Hi-Fi - Australia?s biggest range. Buy Plasma, LED and LCD TV's, Computers, Laptops, iPods, iPads, iPhones, MP3 Players, Mobile Phones, Home Theatre, Music, Movies, Musical Instruments, Games & Game Consoles.

56 Reviews from our Community

Overall Review Summary
16
5
3
3
Individual Review Summary
Service:
3.9
Shipping:
3.9
Pricing:
4.4
Warranty:
4
Date Posted:
Ordered On: 13/04/2014
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
erikaowens would shop at JB Hi-Fi again.
Exceptional service and shipping
I ordered 3 TV seasons on DVD through JB HIFI online and the prices were so good! Shipping cost me a total of $3 and they arrived in my letterbox within a week. I was very happy with the cost of the items and shipping and the tv shows are great. Will definitely go back to their online store.

Date Posted:
Ordered On: 14/11/2015
5
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
BrookeB would shop at JB Hi-Fi again.
Very Happy
I placed an order for 3 CDs during a CD sale from JB Hifi. They didn't have a great range of CDs on sale, but I didn't find it too difficult to find a few things that took my fancy when they were so inexpensive.

Shipping was also very inexpensive and incredibly fast, with the CDs only taking a few days to arrive. They were very well packed and all arrived in good condition.

I would be very happy to buy from JB Hifi online again, in fact, it was much easier buying the CDs this way than it would have been going in to my local store.

Date Posted:
Ordered On: 18/04/2012
4.8
Overall Rating
Service:
Shipping:
Pricing:
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terryucky would shop at JB Hi-Fi again.
CD
I pre ordered a Temper Trap CD from these guys and they gave me a free 7inch vinyl, which I quite liked. Delivery was fast (one day shipped) and reliable. JB is always great

Date Posted:
Ordered On: 25/03/2012
4.8
Overall Rating
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Shipping:
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RP90 would shop at JB Hi-Fi again.
JB Hi Fi Online Direct Import
Bought a digital SLR camera (Canon 1100D) and a Lens. JB were really good, they specify what it is you're getting, and are good communicators. I sent their customer service people a query about the time frame as it was unclear at the time and they were really quick with their reply and explained it all. They use FedEx and the product arrived with manual and all instructions in perfect condition.

Date Posted:
Ordered On: 12/01/2012
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
Merlict would shop at JB Hi-Fi again.
Great prices
Very cheap for Australian stock (Aussie packaging, ratings etc). Free shipping is good, order was split into multiple packages which is a nice bonus to get everything asap. Would use again

Date Posted:
Ordered On: 15/05/2011
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
racheljml would shop at JB Hi-Fi again.
Arrived Faster than Anticipated!
I ordered The Sims 3 for PC, $49.00. It was a very simple process, and only took about less than a week to arrive, which surprised me as I was anticipating maybe two weeks.

Quite satisfied with the price, although it wasn't brilliant.

Date Posted:
Ordered On: 2/10/2013
4.7
Overall Rating
Service:
Shipping:
Pricing:
Warranty:
N/A
reptile would shop at JB Hi-Fi again.
slight stock issue, but great communication
where to start?

i ordered a portable battery pack online back on the 2nd of october, but JB emailed me within 48 hours, stating that they didnt have it in stock, with expected arrival date of stock to be sometime in december

luckily, i wasnt urgently requiring the pack.
the best thing about the whole situation was that JB did not charge my credit card until they had the item in stock to ship to me (6 weeks later)

i was kept up to date with emails, stating the expected date of shipment delivery to their warehouse, and then again with my order being shipped. after being shipped, my order arrived within 2 days

so technically i put the order back in early october, but didnt receive the item until late november. if i needed the item straight away, i would be very annoyed, but as i wasnt, nor was my credit card charged until they actually had the item in stock, and it only really took 2 days to arrive once they did have it in stock, im not going to complain

im guessing, if i was to order an item from them again online and they had it in stock, it would arrive within a week, so im happy to give them the benefit of the doubt for now and will most likely buy from them again