I love the variety available on Brands Exclusive and some of the sales are really great value. I bought some girls tights for $4.99, bras for $9.99 and swimmers for $24.99, all of which would've cost three times more in store. With a flat shipping rate of $9.90 it is worth looking through all the sales available to get the best out of the shipping.
The down side is that it took 20 days for an email to arrive to say that my order had been shipped and another week for it to actually arrive... so a whole month of waiting patiently!
I have not had to return anything I have bought so far, which attest to the quality of the goods and service.
The shipping here, although not free, is very prompt and cheap. The clothes I brought - two pairs of shoes were just as they described. Bec and Levi combat boots and indie shoes. It fitted perfectly. The price was more than welcoming - $40 for both not including $10 shipping.
I have bought from the Brands Exclusive website a few times now. For various items: sports shoes, leather handbag, costume jewelery as well as this order which was for an umbrella.
The website offers branded items at reduced prices, but the shipping is fixed at $9.90 which means sometimes it's not worth the saving (if it's a really low priced item). This time it was worth it though, as the umbrella was a crazy cute polka dot number which was the perfect gift for a friend.
Shipping, as others have mentioned prior to me, takes ages. It's a bit annoying so I have given that aspect 3 stars. They do warn you about this on the website however prior to purchase.
I regularly purchase clothes and shoes online from Brands Exclusive however never bought any jewellery before until I came across one of my favourite jewellery brand - Guess.
I placed an order on 17/07/2012 for the following: Open Flower Necklace - Silver & White $37.99 Jigsaw Heart Studs - Silver $33.99 Shipping $9.90 Total: $81.88
It did not take very long until I received the item via mail on 28/07/2012.
As I had never bought jewellery online before, I was afraid that there may be issues with the jewellery or that I was not satisfy with it.
Postage handling was great, everything was wrapped up, and the jewellery was wrapped up twice. As U unwrapped the items individually, I was extremely happy that there were no scratches or damages on them.
I was very satisfy with the product received and would buy jewellery from Brands Exclusive again.
I was looking for a summery dress to wear, something easy and light to wear, came across an email from brands exclusive and placed an order for a Penelope Dress-Aqua colour.
dress $16.99 postage $9.90 total $26.89
I considered this was a reasonable price for a decent dress.
Item received after promotion ended. box was wrapped nicely, item received as described in picture.
I tried this on, it was quiet big, I contacted brands exclusive to exchange a smaller size. Unfortunately, I was unable to exchange to a smaller size as it was a promotion sale, and they do not have any more stock.
I was quite unhappy, but I managed to find someone who can adjust the dress to fit me so it was fine i guess.
I have found replies to any contact I have sent very slow. For the first time, I have sent an item back & 8 days after them receiving it (as per the tracking receipt), I am still waiting for a credit.
I am purchasing in New Zealand & as they have no drop-off here it makes it too expensive by way of postage if you have to return an item. For that reason I would not recommend them for NZ customers.
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The down side is that it took 20 days for an email to arrive to say that my order had been shipped and another week for it to actually arrive... so a whole month of waiting patiently!
I have not had to return anything I have bought so far, which attest to the quality of the goods and service.