Super super long delivery times, if it comes at all
Ordered a torch in to leave in the car in case i ever needed a brighter light at night
delivery was free. after 6 weeks, my item did not arrive and so i contacted them. I was told to wait another week in case there was a slight delay. One week later, my item still did not arrive, so i contacted them again.
they arranged to have the item sent out to me again. 6 weeks later, my item arrived, though not at my requested address.
The torch works as advertised, though with the poor service and extremely horrible delivery times, i'm severely inclined to not buy from Gearbest again and would definitely not recommend them to others.
I would rather pay a higher premium with another company to have a smoother and more reliable purchasing experience. Only if the item was only available from Gearbest or was at a significantly cheaper price, would i hesitantly consider purchasing from them again
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delivery was free. after 6 weeks, my item did not arrive and so i contacted them. I was told to wait another week in case there was a slight delay. One week later, my item still did not arrive, so i contacted them again.
they arranged to have the item sent out to me again.
6 weeks later, my item arrived, though not at my requested address.
The torch works as advertised, though with the poor service and extremely horrible delivery times, i'm severely inclined to not buy from Gearbest again and would definitely not recommend them to others.
I would rather pay a higher premium with another company to have a smoother and more reliable purchasing experience. Only if the item was only available from Gearbest or was at a significantly cheaper price, would i hesitantly consider purchasing from them again