Kress would not shop at eGlobal Digital Cameras again.
unacceptable slow dispatch
unacceptable slow dispatch. the item had been shipped after 5 days however at the moment of purchase website said it was in stock. promised 2-3 days delivery ended up in one week
Harry3 would not shop at eGlobal Digital Cameras again.
Buyer beware
I purchased a Canon camera kit and found that the camera strap was faulty.....a manufacturing fault. They refused to replace it claiming that it was not an electronic device. They informed me that their warranty does not cover these types of items.
They might have saved a few dollars by not exchanging the strap but they lost big time because I placed a large order with their opposition. This proves that warranty with these Hong Kong based companies is meaningless!!
Marinna would shop at eGlobal Digital Cameras again.
Galaxy
I tried to buy the Samsung galaxy on the Friday but my internet connection crashed mid-way. I went in to do it again on Monday morning. Then I found that the price was suddenly considerably higher. I asked if I could have it for the lower price from the Friday but I couldn't. So I decided to go ahead with the purchase anyway.
It said that it will take 3 days to arrive. One the 3rd day, I got an email that my colour wasn't available (even tho it was available in the webpage). The phone still hadn't left the warehouse! I agreed to take another colour and they shipped it that afternoon and it arrived a few days later.
One other thing that I don't like is that I got an adapter with it since the stick doesn't fit in Australia. However, the adapter doesn't fit in Australia either! Completely useless and I had to go and buy another adapter myself.
Price is good but you get what you pay for I guess..
Adolf would shop at eGlobal Digital Cameras again.
Meh
Fast shipping claims were false, but the phone was a legitimate xiaomi redmi note 2 and not a fake. So yeah, acceptable eshop and stuff, apparently cameras are legit too idk I don't need cameras I aint rich.
Kirsten would not shop at eGlobal Digital Cameras again.
Check 'in stock' and shipping charges with them before buying!
Shipping was super fast but their website can be misleading. Free shipping does not apply if you live outside a major city. The shipping amount is not shown in the shopping cart and is taken out of your account without notice! Also items listing as 'in stock' often are not. It has happened to me more than once shopping with them. Check stock availability before you purchase and save yourself the hassle... or shop with sellers whose ethos website is less deceptive.
jessrichard would shop at eGlobal Digital Cameras again.
Canon EOS 60D Camera and IS Lens
I purchased the 3.0 inch Wide LCD Screen Protector (product code: CSCPGEN00009) and the Canon EOS 60D Kit with EF-S 18-135mm IS Lens (product code: CKITCAN00023).
Although I did not realise my products where coming from Hong Kong, they came within the promised time span of 10 business days. I am very happy with the camera- it works well and how I believe it should, it even came with the Canon 60D strap (which was not advertised on the site) The lens, however, is different from others I have seen in stores. The zoom and focus functions work fine, but neither is very tight and are easy to wind open when hanging around my neck. My camera battery charger came with an adapter, as the original plug was for Asia (Hong Kong). I would have liked to have been notified of this before my purchase. The eGlobal site has an online 'instant' service that claims to answer any questions you may wish to ask. I found that this service was lacking quite considerably. It was handy to have someone answer my questions, but the service is definitely not instant. Some questions took operators up to 20min to answer, without any indication of wait time. I shopped with eGlobal for the price. I am satisfied with my product (the camera namely), but would choose to shop elsewhere if provided with better service and price.
DaveB would not shop at eGlobal Digital Cameras again.
Worst Warranty Service Ever
I bought a Samsung Galaxy S5 Duos from eGlobal Digital Cameras Australia in September 2014 but had a fault with it in January 2015. When I first contacted them, I had to prove that it was a warranty issue by contacting other manufacturers and collecting statements. When they finally accepted that it was a warranty claim I found out that they have no Australian based repair center, so I had to waste time finding a courier that would transport the lithium Ion battery overseas to Hong Kong which was very expensive. When It was repaired and returned, there was no paperwork on what the fault was or what repairs were done. When I chased the info, they simply messaged back a very brief and basic description of what was done.
The same fault happened again a few months later and I have just received it back from them. This time they said they couldn't find any fault and charged me return postage as well. I started using the phone today and it has the same fault still present.
I had a phone repair company look at and fix my phone over the weekend. Their Technician said the phone didn't appear to have ever been opened and the fault was with the screen. They replaced the screen and the phone is working fine now.
PS. They are not even an Australian company. The only thing that they have in association with Australia is their domain name. Their warehouse, call center and repair center are all in Hong Kong.
"I have purchased few items from this website and after waiting for two months one of my purchases got cancelled. the second item that i re..." Read More
"simply great ! saved me a lot of time; i just transfer from lap top and can access on any mobile device. very unique item, i need it to m..." Read More
