Online smartphone store selling the best new, unlocked mobile phones in Australia. Review, compare and buy online. Fast delivery, full Australian warranty and support.
I ordered this mobile phone from Mobicity for a present, due to the availability and delivery time I was told by the operator. The mobile was delivered in three business days and I will be buying my next phone from these guys, for sure!
Great service and warranty, though slightly slow to arrive
MobiCity were the first online store to stock the excellent new Nokia 808 41 megapixel camera-phone in red that I wanted and bought from them the day it was available.
Though a few other online stores sold the phone for cheaper, researching online found Mobicity had a better reputation and service than them and came with a full 12 months Australian warranty, which was a important and better than having to send it abroad for warranty as the other greymarket online stockists at the time offered.
Mobicity's service, communication and packaging were excellent, the only downside I found was that their webstore listed the phone as 'in stock' and I assumed this was in Australia, but this proved to be in stock in their Hong Kong warehouse and international postage took longer than I guestimated/hoped having to wait (they took 2 working days to send it and it took 6 days in international post, arriving 10 days after I ordered it). Overall pleased and would recommend them though.
That was the first week I came to Australia, I planned to buy a Motorola Xoom as I am an Android lover. My friends told me that I can always buy electronic devices at great price at JB Hi-fi or Harvey Norman.
Then I found on Mobilecity a Motorola Xoom 32GB 3g Wifi at about $450, the price was quite unbeatable as I compared with a lot of online stores. At that time JB Hi-fi sold the Wifi only version for the same amount.
The service was quick, they kept me informed about how they processed the order via email and shipped it right away when my money was transferred. I received the device in a week. There has been no problem with the device until now. I am very happy with that.
Had complete accurate details of phone models. Site has a wide range of models. Some websites give you a nasty surprise when you checkout by added lots of shipping charges. Mobicity DID NOT have large shipping costs, and had very competitive pricing on phone. Got a new dual sim phone, great buy, great service. Came within time frame they estimated. Took 9 days in total to arrive.
I ordered an iphone 5 on Wdenesday 20 June '14 and to my surprise it was delivered on Monday morning. A brand new in the box iPhone 5. I could not be happier it is a great phone and excellent service even though some of the reviews were negative I have had a great experience with this supplier. Kenneth
I purchased a phone that was clearly advertised as 'in stock' and delivered within 5-7 days.
I made sure to confirm with sales rep as the availability of item before purchase, she told me clearly it "it is available".
Not true!
My order has been in 'fulfillment a' for the last 4 days? in other words 'still processing'??? this was after my order being verified, confirmed and with their warehouse guys.
To put in other words, they didn't have the stock.
So why advertise that it is available then? and confirm availability? when you don't have it?
My purchase was to be used as a gift for my partner, but obviously thats not going to happen? and i will now have to quickly run out and find an alternative shop front and pay another $500 on top.
ALL THIS BECAUSE OF ONE STUPID MISLEADING STATEMENT - THAT YOUR ITEMS WAS 'IN STOCK' AND 'AVAILABLE'
Regretful and troubled purchase, stock levels are misleading, they just want to secure the sale and worry about it later.
Stay Away, read below, I'm not the only one who've experienced this.
First time purchasing through mobicity for a phone for myself and one for my misus. I was to believe that all phones were 100% Australian stock as i read somewhere on the site. The only reason i went on this site was because of this, i didnt want a cheap knock off to look like the real thing. I paid alot of money for this, i mean If i wanted one from China i would have gone to another site where it would have been cheaper and because i understood the warehouse was local in Brisbane so i would assume it would be faster in delivery.
I now found out i have to verify the purchase which is another story, by 1. a utility bill 2. hand written order number and 3. a copy of my drivers licence These to me are alarms for a scam.
I have not agreed to this and i have asked for a full refund, now i have to wait 24-48 hours for my money. Not only that i cant make my order until i get it back. I have said i will write this and post it. I am so angry. I still feel like taking this further and considering doing so.
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