I love shopping at Dymocks in store, as I am supporting brick & mortar but my online experience with them was abysmal. I ordered 2 classics books and paid $8 shipping for express delivery.
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.
"I ordered on the 2nd of October and my order arrived 9 business days later, today! I was so excited to just unravel everything I got, our ..." Read More
"Ordered on the 3/12 after seeing the delivery was 3-8 days. Phoned up today -it will be another week. As we will be away for 4 weeks asked..." Read More
"I ordered an all-in-one card reader from here at a very low price (about 75c), it works fine and hasn’t corrupted any of the data on my Mi..." Read More
"I wanted only one thing so I'm glad they offer weight-based shipping. I picked up the Jordana Best Lash Extreme volumizing mascara for $3...." Read More
I didn't arrive in the appropriate time frame so I contacted them 4 days later - they told me my books were out of stock. Poor stock management, slow customer service, expensive books/shipping. I eventually got my refund but it was such a hassle!
Dymocks let me down, I wouldn't recommend their online store.