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I ordered an iPhone 5c from Kogan as it offered the phone at the cheapest price both online as well as in any stores.
I was a bit doubtful as it was not a local Australian store, but nearly one year later I've had no problems with my phone.
As it was being shipped from overseas I was prepared to wait a few weeks for it, and it took about 3 weeks to be delivered.
On the negative side, the charger that came with the phone was not compatible with Australian power supply and Kogan provided a generic adaptor. It would be nice if they made it possible to supply the correct power plugs seeing as they distribute worldwide, or at least provide original Apple adaptors.
I bought an LG OPTIMUS G from here. great phone. great price all was working fine.
Until my screen cracked. I don't know how it cracked it was on my bed. I contacted warranty, the process was slow, and despite my appeal they helped me in 0 ways. Like ofcourse it didn't cover it but they really did not help me or give any suggestions :(
I ordered a Universal Phone Holder & Rapid Car Charger Kit and also a Universal 2600mAh Power Bank from Kogan. Very easy site to navigate, crazy good prices but as most people know sometimes not the best quality. I've found the power bank to be great, better than a more expensive one I'd bought elsewhere. The Phone Holder only last about a month before it started to droop and now no longer holds the phone up. On the flip side Kogan's Customer Service offered to send a brand new one out to replace it without me having to need to return the dud one so was very impressed with that.
Kogan has many offers and sales and they change daily. I had the opportunity to snag myself a personalise-yourself calendar. The order was processed through really quickly.
Happy with my order but disappointed in Kogan to hear of others' experiences - be aware!
I ordered some Kogan earpods - not by Apple but a rip off for sure. They were $7 with free shipping and all my earphones were dead/lost so I just had to try them.
They arrived today, 4 business days later and I couldn't be more impressed with the sound quality! I shall update this review later if the earphones die unexpectedly early (giving it one year).
For the low low price and comfortable fit, I'm so very happy with my order. Everything ran smoothly which upsets me to read of other's bad experiences with Kogan.
It has warded me off from buying expensive things though if you buy small, cheap things it should be okay.
My ratings will be based on my experience solely. Though a caveat emptor warning should be attached.
Bought a Galaxy S3. When it arrived I could not get the SIM card more than 75% into slot. Immediately submitted a report by email. Took 2 days to get a response. Had several emails from them none of which addressed the issue of the SIM not going into the slot.
After several days I went and got the SIM card holder replaced myself as I was travelling overseas and need a working phone. On telling Kogan this they claim it voids the warrantee. It works now no thanks to Kogan.
Bought a cordless water flosser, after a couple of months it stopped charging. Made a warranty claim on the site and a guy replied the same day offering to refund or replace it, when I replied a few days later they shipped the replacement the same day!
The new flosser is fine. This is how all warranty claims should go.
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I was a bit doubtful as it was not a local Australian store, but nearly one year later I've had no problems with my phone.
As it was being shipped from overseas I was prepared to wait a few weeks for it, and it took about 3 weeks to be delivered.
On the negative side, the charger that came with the phone was not compatible with Australian power supply and Kogan provided a generic adaptor. It would be nice if they made it possible to supply the correct power plugs seeing as they distribute worldwide, or at least provide original Apple adaptors.
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