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4.5 from 33 reviews
32 out of 33 reviewers would shop here again
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Welcome to Coles. Shop online and have your groceries delivered. View your local catalogue. Find your nearest store. Discover great recipe ideas.

33 Reviews from our Community

Overall Review Summary
13
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Individual Review Summary
Service:
4.7
Shipping:
4.5
Pricing:
4.2
Warranty:
4.5
Date Posted:
Ordered On: 22/11/2013
4.7
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dylo would shop at Coles again.
Enjoyable and Convenient
I love doing my shopping online and it is so convenient to be able to do my whole months grocery shop at the click of a button. The website is fast and easy to navigate and there are many online specials to take advantage of. My order arrived on time in perfect condition. Definitely recommended.

Date Posted:
Ordered On: 12/01/2014
4.7
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dylo would shop at Coles again.
Monthly shopping made easy
I always rely on on Coles online for my monthly grocery shop. I order in advance and have it delivered around the 15th of each month. The delivery always arrives safely, on time and the drivers are friendly. I always recommend Coles.

Date Posted:
Ordered On: 22/10/2011
4.5
Overall Rating
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N/A
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pieces8 would shop at Coles again.
Click & collect
I tried click & collect once. Personally I find it easier to physically shop at Coles rather than click & collect or delivery as I live close to one and don't buy a lot of groceries. The click & collect option sounds useful for families with young children so a trip to the supermarket won't take a long time.

Date Posted:
Ordered On: 5/10/2012
4.5
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Angie would shop at Coles again.
Great service!
Coles Online is a user friendly website, perfect for time poor customers. The shopping basket remembers your purchases even if you stop shopping for a day or so, in this way it is an ideal digital shopping list.

Coles offer a variety of delivery timeslots and, unlike Safeway, the prices vary based on the time you would like the shopping delivered. This means the service can cost as little as $8. My only disappointment was that my delivery on this occasion arrived a good half an hour AFTER the two hour timeslot selected, without apology or explanation. That said, the driver was courteous and carried the items right to my kitchen bench.

Date Posted:
Ordered On: 20/05/2015
4.5
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N/A
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Jacquelinee would shop at Coles again.
First click and collect experience
I like getting my shopping delivered but dislike the social interaction. That's why I was so excited to try out the click and collect method of shopping at Coles, a new click and collect location opened up nearby and I sprung onto it!

I ordered on Wednesday and went to pick it up on Thursday, I chose the time slow 3pm-11:59pm, I love how you have such a large time frame to pick your stuff up. I collected at 6pm, I love that there was no line, just an empty parking space.

The instructions were easy to follow, all you do is type in your pin (sent to you via SMS and email) and wait for the doors to open. I ordered 30pk of Coke and what's annoying is they put it at the top, the highest shelf and it was difficult to take out of the locker because it was so narrow and squishy.
Eventually I did get everything, I got 5 minutes to collect the order before the doors locked.

Overall it was a great experience, I'd do it again because there are no Coles stores near me, though I wouldn't order Coke or heavy things as it can be a bit of a struggle to lug into your car.

Date Posted:
Ordered On: 10/09/2013
4.3
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dylo would shop at Coles again.
Easy to use
This was my second month of using Coles Online's new website, it is much easier to shop for products previously ordered, I scheduled my monthly shop for a few days ahead and it was delivered within the time frame chosen. Some products were out of stock and were substituted but I was still charged the lower price out of the two. I would recommend shopping here.

Date Posted:
Ordered On: 31/10/2012
4.3
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e215 would shop at Coles again.
Coles online
Try the coles online shopping. Once you start using this service, it will be hard to do an in store big shop again.

I use coles online for my grocery staples. The delivery windows are reliable and all items are delivered to your door. Most delivery drivers will bring goods into your kitchen if you request them too.

Online options great for bulky items such as laundry powder, toilet rolls, water, softdrinks etc..

I alternate between coles and their competitor week to week depending on which one has the best specials.

Subcribe to their online news letter to get weekly updates on specials.

Even shopping online at coles you still get access to the in store specials and also some online exclusives as well.

The website is easy to naviagate, items are easy to search for. Once you have done one shop you can refer back to previous orders which is handy if you want to do a quick shop of frequently bought items.

I would definitely recommend using coles online for groceries, especially to those who have kids, work full time or have busy lives.