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This is the first time I purchased from the new-ish Woolies online store. They had a Huggies nappies deal - 4 boxes for $100. Delivery was free and you are able to select a specified time frame for the delivery. I selected monday morning 8am to 11am and they came around 10:30am. Fast and free organised delivery. Great experience and will shop again in future.
I shopped here for the second time and found they had increased the variety available for purchase online. With free delivery and the new feature to track delivery time, it's very easy to use and takes out a lot of stress from doing the weekly grocery run.
I know I said I wouldn't be back but c'mon it's Woolworths - they're usually trustworthy and recently held (promo still on) a $15 off $100 online orders so I took advantage of it!
My entire order arrived in the specified time frame, driver was very friendly and service was quick and easy. Thrilled about the discount.
Would recommend shopping here, just not with very popular deals like cheap Coca Cola as their stock management during busy periods is not good.
I placed 3 orders with Woolworths online over a 2 day period after hearing about some vouchers for $10 off a $50 spend.
This was my first time ordering from Woolworths online, having previously been put off by the ever so slightly higher cost of most items online. The vouchers convinced me and as I was mostly purchasing items that were on special, the online price wasn't an issue.
Delivery was free at these were my first 3 orders. The 3 orders arrived at the same time, although I had chosen slightly different time frames on the same day, based on the times that were available when I ordered. I was really pleased that they were delivered together and the service I received from the delivery person was outstanding.
All of the items were packed well enough, although I hadn't ordered anything that needed freezing, refrigerating or was squashable. The delivery person even brought them in for me. My only dislike for the whole process was that the order was delivered in plastic and I would have preferred a "greener" option. Otherwise, I was thrilled with my orders.
I would certainly consider purchasing from Woolworths online again, although it would probably take a free delivery promotion to lure me back.
I ordered a bunch of snack food items from Woolworths online after seeing that they had a sale, as well as a discount voucher that could be used when purchasing online.
The products I purchased were Woolworths branded, which I usually avoid, but the lure of the bargain was too strong and I couldn't resist.
I placed the order on a Sunday morning, selecting click and collect for a time frame that afternoon. When I went to the store 15 minutes into that set window, the order was all prepared for collection. I had to wait a little while for someone to find the order, but it was still a much quicker process than selecting the items from the aisles myself.
Collecting the order was easy and everything was included and well packed. The only thing that really bothers me about ordering online from Woolworths is that there is no way around ending up with a plethora of plastic bags at the end of the process, something that I actively avoid if doing the shopping myself.
It is likely that I will order from Woolworths online again, but only when they have an offer that really tempts me, the copious amount of plastic really puts me off.
I ordered a rather large number of boxes of biscuits from Woolworths along with some chocolate dessert sauce after spotting a deal that was just too good to pass up.
I wouldn't normally purchase Woolworths home brand items, however the sale only applied to Woolworths Gold products and the sale was so good, I couldn't say no.
Placing my order was simple, however I had to be careful to ensure that the online shopping cart charged the correct amount to my credit card. My shopping cart showed the correct amount, after I had applied a coupon code, however when I reached the payment confirmation page, the price had returned to normal, without the coupon code being applied. A second attempt fixed this, however not paying attention would have resulted in me being charged more than I had expected.
A little while before I was due to collect the order I received an email notifying me that 7 boxes of biscuits were out of stock and that I would receive a refund to my credit card in the following days. This refund reached my account 2 days after I received the email, without any follow up on my part.
I opted to click and collect the order so that I didn't need to pay for delivery and selected a collection time for the following day and when I arrived during the collection window, it was a short wait for my order to be brought up from the back room.
I have become a Woolworths home delivery convert. I order from Woolies online most weeks and have our groceries (with the exception of fruit and veg which I buy elsewhere) delivered on Saturday mornings.
We almost always have the same delivery driver, who is just lovely and he always arrives within the specified window and usually at almost the exact time we expect him according to the "track my order" tab on the website.
We have had the odd item or two missing over time but a quick phone call to Woolies always resolves that without any problems.
My only complaint is that they use so many plastic bags when packing items and that there is no alternative to plastic.
I will continue to use Woolworths online and would recommend them to others.
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