Ordered cotton candy AU100-10 with the upsize and glass blown vase. The flowers were not as shown on the site as they were not upsized nor flowers I ordered to be sent or even sent on the correct date. Was sent photo from my sister and was very very disappointed with bloomex. Flowers were ordered 9th April to be sent out on 27th April 2015 for sister's birthday and were not actually delivered until 28th April 2015 a day late. Have uploaded photo of the flowers I picked to be sent and also the flowers that were actually sent leaving me not wanting to purchase again from bloomex unless these are sent again to correct order/description I had ordered. Disappointed Denise
Store Representative
Hello Denise, Thank you for taking the time to post your feedback. I would like to take a look into your order and resolve this issue for you. Can you please provide us with your order number and a manager will be in contact with you.
Thank you. My order number was: 01202923 ordered 9/4/15 as you can see by the two photos, the flowers delivered were nothing like the one you had displayed for the cotton candy. Was wanting to order for Mothers Day but feel my order can not be fulfilled to specific order i want.
Still no satisfaction, waiting on manager to contact me, could of at least emailed but no, wished i would of read all feedback before placed my order. ordered mothers day flowers elsewhere and was happy, shame bloomex didnt follow through with good quality service also
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