Last orderi had with this group was for my sister's birthday. First - no flowers delivered, they say they have been, my sister is searching every likely spot on her 10 acre Equestriam Cente. Was hung up on twice at that point. 1 girl says - oh they were not delivered - hang up, 1 says they have to do an internal review to find out what went wrong, when I said their review should not stop the ores actually being delivered - hang up. So unprofessional!! Flowers finally delivered - except what's supposed to be 10 pink roses and approx a dozen liliums + tuber roses and a little greenery in a VASE. my sister received three red roses that must have been the days rejects - they were all dead the next day, plus a few carnations and the worst mess of left over bits of left over totally wrong together horrible masses of greenery. Next attempt - 3 pink roses, one was so burnt with that crisp edge to the petals it's head fell over when she brought it into the house, wordy over greened liliums one of which opened the others failed a pond again the voluminous awful greenery - palm leaves to light hair ferns and random branches with leaves - and OF COURSE STILL NO VASE! I wish I could show you the comparison photos! Their response - flowers may be substituted, Consumer Affairs - not in amount and not sub par should never have been sold flowers!! Bloomed gives me - a credit for less grab I paid in the first place!!! Why would u use them again??? It took from Minday to Friday and my sister still had dead drooping flowers and masses of crapoy greenery which rotted because the Jeeves were bruised and slimy upon receipt. My sister never got the case which was very important as she had recently broken her last one! So put them on big coffee jars and buckets and through most of them straight out they were so bad! So thanks Bloomex for ruining my sister's birthday and stuffing us around for a week. There was another gang up when I asked about the case, unreturned calls that had been promised. They swore at me, were terribly rude working on the principle they'd scare me away I think! They'll never get money out of me again but I intend to get decent flowers delivered and a full refund to my bank account - none of this you have to use us again to get your money back - as if! Consumer Affairs are ready to call this fraud and act so it's not over Bloomex!! You can see how close to what I ordered their were below!! No VASE!!! EVER!! Rip off - don't use them!!
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