I ordered flowers to be delivered in Perth, and they did arrive on time. The store also agreed to refund the extra vase I inadvertently ordered at the time. However when I also complained about the size and quality of the blooms delivered (after paying extra for a "super sized" bunch) I was told what was delivered was super sized and I can only have a store credit. This is useless to me as I don't wish to buy such poor quality and expensive flowers from them again. I've posted the images below, so you be the judge.
Store Representative
Hello, Thank you for the post and for the photo. We apologize if you were disappointed in your flowers. Our customer satisfaction rate is very high. We are glad that you were offered a store credit, but sorry to read that this was not of interest to you. We have flagged your review for manager follow up. Best regards, Bloomex Australia
"I decided to return to Breeze Care after my first successful order in May. I needed to purchase another tube of Tooth Mousse, I was also g..." Read More
"Ordered on the 3/12 after seeing the delivery was 3-8 days. Phoned up today -it will be another week. As we will be away for 4 weeks asked..." Read More
"I needed to stock up on treats for my cat, at this time it was the cheapest available for her particular needs. The website is quite basic..." Read More
"I needed some Prescription Dry Food for my Cat and the prices were quite high on most other sites, I discovered Aussie Pet Direct and it h..." Read More
"I spent a good deal of time browsing skincare items, I came across my regular skin cleanser for $15 less. I snapped up the bargain, orderi..." Read More
Thank you for the post and for the photo. We apologize if you were disappointed in your flowers. Our customer satisfaction rate is very high. We are glad that you were offered a store credit, but sorry to read that this was not of interest to you. We have flagged your review for manager follow up.
Best regards,
Bloomex Australia