We're Australia's largest online appliance retailer with a huge range of fridges, freezers, washers and more. Order now for free delivery to most areas.
Purchased a vacuum cleaner, arrived the next day. Easy straightforward service. Delivery was free. You are able to calculate delivery based on your postcode at time of checkout. This is now my first website to check when shopping for appliances.
This was my second purchase from Appliances online. I purchased a 90L Westinghouse freestanding freezer. The whole process was hasslefree. I received an email after purchase which required me to ring the number and update my address which was incorrectly typed into the checkout. The customer service was great. Things happened as stated they would, I received a phone call from the delivery man advising time expected and then he called again when he was closer. The man unpacked and installed the freezer in the back of the house and took all the rubbish. item has standard warranty as per manufacture.
My partner and I purchased our first appliances from Appliances Online back in 2012 and we had a pleasant experience. The website is very simple and has its own rating system. Since they guarantee to have the best price, I compared them with other websites and ended up saving a lot! Delivery is quick and very professional, our appliances were installed perfectly and they even took the rubbish from packaging with them. Customer service is very helpful and when one of the appliances didn't work properly, they replaced it immediately. Totally satisfied and I'll definitely continue buying from Appliances Online.
After using a Whirlpool 430L fridge for the last couple of years I decided to go with a side by side fridge. In the end LG and Samsung were the 2 that appealed to use after checking them out in physical stores. Looking at appliancesonline, the prices were a lot better, and after asking at HN to price match it we were refused so we decided to order online.
Samsung had a $200 gift card for the SRS683GDHLS so although the price was $2082, it would have been $1882 after the gift card. Since the product was on backorder, the earliest I could select the delivery date that suited me was for the 11th of Jan which was just over a week away which wasn't too bad. Unfortunately, the next day I received a call from their staff indicating that Samsung didn't have any stock and that the earliest they can deliver would be the 22nd. Shame that wasn't reflected on their website.
Anyhow I decided that we weren't in a rush so requested for delivery on the 25th. Straight after the call, the order was processed and an email with the digital receipt was sent with another email regarding the delivery. Somehow the email indicated the 24th as the delivery. I rang up to ask them to make sure it's delivered on the 25th and was told that it was already noted. Weren't sure why I got an email saying the 24th.
As the email indicated, I was waiting for a call before 10am on the 25th from the delivery team but didn't receive one. After ringing up I was informed that there was some mix up and the fridge was not loaded onto the truck. Very disappointed after waiting for over 3 weeks. Finally on the 1st was the fridge delivered.
The delivery was performed by a different company, but they were very professional and was very happy with their service. They removed all the plastic covers, connected the fridge to the tap and placed it into position.
Overall my first experience with appliances online was a bit mixed but the product arrived and I received the cheapest price available. They do have room to improve but i an still recommend them, especially with their good prices and free delivery for a large item such as a fridge which HN wanted $115 on top of not being able to price match.
Gabrielgabby626 would shop at Appliances Online again.
Hassle-free experience
I bought a washing machine, fridge, microwave and rice cooker via Appliances Online and I will definitely do it again in future! They offer the best price and they are happy to match the price if you find it cheaper somewhere else.
This is my second time making a purchase from this site. Again, the online ordering process was simple and smooth. Selection is good and prices are competitive. The washer was delivered on time and installed without any problem.
It is a consistent and reliable store for appliance purchases.
I purchased a fridge from this site and the process was quite easy and painless.
The delivery was free and you get to pick the delivery date. The delivery guy would call a couple of hours before his arrival. And he also positioned and set up the fridge upon delivery.
And I liked the COD (cash on delivery) option. Don't have to pay anything until the item is delivered.
The only additional service I wish they could provide is delivery on weekends or after hours.
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