Thanks again for fixing my order with my Mom. Her response is below and she's super happy. Her cat (BB) is pleased as well with the shipping box.
Really great customer service - thanks again!
Flowers arrived late this afternoon and they are beautiful++++++. They're in bud with just a smidgen opening on a couple. And another vase in the pkg - same shape but a deep red instead of a hot pink! Plus some chocolates! Do you think the chocolates were an apology for the lateness of the other ones?
Anyway, wanted you to know Bloomex delivered some gorgeous lilies and I'll be able to enjoy these for many days.
BB thanks you for the box, too. She's adopted it as a bed for now.
Store Representative
Hey JessP,
Thanks so much for the feedback. Happy to hear of our great customer service. Glad your Mom enjoyed the delivery -- and the cat did too!
Ordered flowers for my mums birthday. She received them within the delivery window and she was very happy.
I called up 2 times to ensure my delivery was received and the delivery was on schedule and the staff were helpful.
Thanks for your help with this!
Store Representative
Hi Melissa, Thank you very much for posting your review. We are glad that your mum was so happy with her birthday flowers. It's great to read that you were able to reach customer service quickly and that you were provided timely and courteous assistance. We hope that your mum enjoyed a very happy birthday and look forward to serving you again soon. Best regards, Bloomex Australia
Not paid - I'm a legit customer but I left a review to get a discount for my next order but I wont be ordering trough them again as the flowers my mum actually received were WAY smaller than the picture shown on the website!
Easy to order and very lovely flower arrangement. Also purchased when there was a 50%off discount so very affordable. Ships anywhere. Very convenient. There is a delivery fee however
Bloomex is my preferred source for flowers. They've never disappointed me, in terms of service. I've ordered from them often and will continue to do so
I have ordered many times from Bloomex and have been happy with the service and products provided. With this order the flowers started dying the following day after delivery. The company responded to my complaint right away and are sending out a replacement order.
You can't ask for anything more from a company.
Store Representative
We strive to constantly be improving and providing great customer service! Thank you for your kind words, and we are thrilled to hear everything was resolved within a satisfactory time frame! We look forward to serving you again soon! Sincerely, Bloomex
I have just ordered with Bloomex for the first time and I couldn't be happier. The prices and order customization were exactly what I was looking for. I did however have one general enquiry and nearly turned away instead of trying the live chat, as they usually don't work on other sites. But much to my surprise there was someone on the other end and was able to answer my questions straight away...that is a huge plus for me.
Store Representative
Thank you for your feedback Ladywoo! We are pleased to hear of your great online experience. Kindest Regards, Bloomex
This store is very user friendly. I didn't have much time available to order some "emergency" flowers and I found it very easy to find and order what I was looking for.I need flowers delivered by tomorrow as an early Mother's Day present, but mainly because it will be my Dad's birthday tomorrow and I know Mum will be sad because he is no longer with us. I purchased a beautiful arrangement of 50 blooms (Alstroemeria) as I know they will present well and last for a long time as well.
Store Representative
Hi hawks! Thank you for your kind words! We are happy to hear of your satisfaction! We look forward to serving you for all your "emergency" flower needs, and more! Kind Regards, Bloomex
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happy. Her cat (BB) is pleased as well with the shipping box.
Really great customer service - thanks again!
Flowers arrived late this afternoon and they are beautiful++++++. They're in bud
with just a smidgen opening on a couple. And another vase in the pkg - same shape
but a deep red instead of a hot pink! Plus some chocolates! Do you think the
chocolates were an apology for the lateness of the other ones?
Anyway, wanted you to know Bloomex delivered some gorgeous lilies and I'll be able
to enjoy these for many days.
BB thanks you for the box, too. She's adopted it as a bed for now.
Thanks so much for the feedback. Happy to hear of our great customer service. Glad your Mom enjoyed the delivery -- and the cat did too!
Regards,
Bloomex Australia